"Excellent help given by this company."

A few weeks ago I wrote a review and gave only ONE star. Since then I have received brilliant help and understanding from this company and I am now very happy to give a 5 star rating. There has definitely been a mix-up on the delivery of our original order when only one of two items ordered were delivered. It seems that this fault was with the delivery company. After a number of e-mails sent to 'Tests4you', I received a 'phone call from somebody called Steve, who was aware of the problem. He could not have been more helpful and undestanding and he promised to send our order - express / next day delivery and this is exactly what happened. We now have exactly what we ordered in the first place and we are very happy with the service. Thank you to Steve, Adam and the whole team.

"Efficient and courteous"

Great service. I am very very pleased. I had a rush to complete the test application in time for a flight. The gentleman named SMITH was extremely courteous and efficient in as much as he bypassed the system and obtained my reference number immediately. i will use this company in future should we still need such tests.

"Good service at a great price"

I have used Tests4You a number of times now; very efficient service at a great price. A special mention and thank you to Ash in the customer service department who helped me in the phone. Will continue to use this company for my travel tests.

"Great fast service"

Great fast service. A big thank to Ricky who replied my email in just 2 minutes.

"Clear information and resolved my…"

To collect my test - an awful experience. I was told that there was the option to collect it from Peterborough depot. I drove there. Difficult to find it within the building. Looked like like an abandoned place. Nobody knew nothing about me collecting. After a few phone calls, I got my test and I had to call a mobile number to get my reference number to the passenger locator. Never got instructions how to return my sample to be tested. Definitely not using again, or recommending the company to anyone.

To order - information on the phone - Clear information and resolved my query.
I spoke to Ash.

"Thank you, Jennifer"

I would like to thank Jennifer for her help in sending me my PLN. I was very disappointed that I had to called Tests4You to report not receiving my PLN (and wasting money on ordering another test, which also didn't send me a PLN). But thankfully Jennifer calmly solved the problem.

"Excellent customer service from Andrew"

Excellent customer service from Andrew, very helpful, thank you

"I would like to say huge thank you to…"

I would like to say huge thank you to Steve and Jasper. Both were amazing and helped me to sort out my issue. Professional and efficient service!

"Very helpful costomer service Andrew…"

Very helpful costomer service Andrew thanks so much

"Thank you Andrew"

Being in a hurry , i’ve uploaded the registered test BEFORE i started the actually test🙈.
But one of the tests4you staff member , Andrew helped me to sort things out.
Brilliant customer services provided.