"Order #PHS12119368"

Ordered a house sign that came with a solar light. When I opened the package there was no solar light inside. Emailed the company last week to arrange for a light to be sent out and I still haven’t had a response. Poor service all round.

"Beautiful sign "

Beautiful sign wish I had bought it years ago

"Absolute rubbish"

Absolutely shocked by what I received for £14.99. It is genuinely a piece of 3mm thick black plastic that looks like a 10 year has made in a school lesson. I've emailed & messaged them for a refund but heard nothing. Disgusting, avoid at all costs.

"Go else where"

I'd avoid, considering there a sponsored add on google there customer service is absolutely terrible!!! No reply to emails, or there live chat, phone number doesn't work as inbox is full... shocking really!!! Waiting 12 days so far for my house number to arrive without even an email of confirmation as to when it will be arriving... go else where this company isn't fit for purpose

"Love the house sign thankyou"

Love the house sign thankyou! Great customer service and deliver time

"Nice design"

Nice design, quick delivery, value for money

"Happy customers "

I ordered house sign which arrived before initial date, great quality very pleased, my neighbour was so impressed ordered one for them which again came on time, very pleased

"Great product"

Great product

"Unfit for purpose "

We ordered a Grandeur Modern Solar House Number Sign With Solar Light Door Name Plaque in November and still don’t have a functioning house sign. The first one didn’t arrive - the second one arrived 16 December and was installed a week later. The solar light worked for 24 hours only. We emailed PHS on 31 December and received an unsatisfactory response - several emails later an offer was made on 8/1/25 to replace just the solar light which was not a reasonable solution so we requested a complete new sign - we’re still waiting. The product is totally unfit for purpose.

"The item arrived unassembled"

The item arrived unassembled, with double sided tape to fix the light to the plastic sign. This is not suitable in wet climates as the rain with get behind the light and the tape will fail and light will fall off. The only suitable way to secure the lamp to the plastic is to use screws and drill holes to suit.