"love love love !!"

good quality products sold... quick delivery !! very pleased with them :)

"Always lovely beads and extremely quick…"

Always lovely beads and extremely quick delivery. Keep coming back to this shop as they are amazing

"Very quick and efficient thank you"

Very quick and efficient thank you

"Excelente service."

Excelente service.. They're available for resolving any problems o answer some question I have.. thanks 😊

"Fast and efficient service"

Fast and efficient service, have used many a time and never disappointed by purchases or postage.

"Always excellent and swift delivery"

Always very good, efficient, friendly service.

The best and most varied beading products in the UK.

"My order got lost, no responsibilty from Peppy"

My order got lost, they responded very late with the note that they have filled a claim. After that, I never heard from them. They do not respond to all the emails I have send them. Still no new order or money back. Complete silence! They do not take responsibilty at all.

"Bad customer service"

I have placed an order on the site, not knowing I would have to pay such high import fees to get my package in my country. The email I got from my courier said that if I didn’t want to pay this fee or have questions, I could contact the seller. I did and asksrd if I would be able to get a refund if I wouldn’t pay. I got the most unclear and uninterested response I’ve ever gotten from a store. Very little interest in giving me a proper explanation, just a weird rambled explanation about how I’d have to pay even more courier fees if I wouldn’t accept the import fees. There were no punctuation marks, which isn’t very helpful as someone whose first language isn’t English. I understand that I have to pay these fees, I was just hoping I could get an answer that would show they cared about their customer service. This I did not get. This might be a good site for residents of the of the UK and people who do not ask questions, but personally I’m not ordering here again. And I will tell people to try and find their products elsewhere.

"I am a regular purchaser from this…"

I am a regular purchaser from this store and the one time I did have a problem with a faulty item, the matter was resolved after some to-ing and fro-ing, but it was satisfactorily resolved. I still regularly buy products and they have a good selection. My only gripe is I wish they would display their beads etc on a plain surface rather than on someone’s palm, as it is hard to see the items sometimes and the palm is a bit off putting.

"Great store to buy supplies"

Great store to buy supplies, arrived super quick and all my items were fabulous!!