"Nice expérience "

Good prices, good products and fast delivery. A very positive first experience.

"Delivery OK received item in good order…"

Delivery OK received item in good order gasket for gaggia, classic pro, screen, all fit very well, recommend.

"Good customer service for an order with partial damage to…"

My order arrived with partial damage to the shipment so not a completely positive experience, but the customer service was five stars. I received a prompt reply to my inquiry and I was refunded fairly. Based on this I plan to continue to use and recommend Blue Star.

"Strong recommendation from me"

Support team is great. Provided me with solution very quickly. I find some specific spare parts only here and prices are competitive. Delivery to continental Europe is quick.

"Super fast shipment combined with…"

Super fast shipment combined with unprecedented low prices, what more can you expect?

"Delivery sooner the predicted."

Massive delay in delivery, up to 3 weeks, joke.
Item has now turned up ahead of schedule, thank you.

"wrong item delivered."

Sent the wrong version of the item. Such a faff to have return it now.

"Very helpful and fast delivery"

Very helpful and fast delivery

"Quality "

Quality, responsiveness, express services, Thank you

"Can't tell you how delighted I am .."

Can't tell you how delighted I am ... and bewildered. BlueStar diagnosed my Gaggia fault by WhatsApp (and told me how to check the error). Then they correctly identified the right spare part and got it delivered to me here in italy in four days. Fantastic service! The bewilderment is this: Gaggia resellers here in Italy quoted me a much more expensive price for the same thing, and they wanted 10 or more days to deliver it. So, BlueStar: bravo e grazie!