"FIRST RATE SERVICE."

I ordered a steam iron which upon checking Ishoppe found it was out of stock after accepting my order. I spoke to Abhi on the phone who then offered an upgrade to the next model without charge. I accepted and the iron was delivered next morning. The attention and service is first rate and I will certainly use Ishoppe again and recommend it to others. Well done.
JVC, Cardiff.

"Excellent Service"

Very Prompt and Professional
I called up ishoppe to place an order at 4pm for my wife's birthday. I spoke to a guy name Abhi. He was suprb he put me on hold for a min after a taking the order and when he picked up again he said the order is ready to go out for a next day, it was dam prompt. Got an updated email in a minute regarding the order. Next day morning i got a sms from the courier company about the time they would reach. Then a call from him to know if I have received it. It was a brilliant experience. I would recommend this company to all. I am highly pleased with the company.Keep up the good work.
cheers
Robin

"Best customer services I've encountered for years!"

Very quick delivery and I liked the fact you emailed a delivery slot. When my foot spa arrived I tried it and it was faulty so I phoned you and Abhi on behalf of your company was extremely efficient and helpful. I was very impressed with your policy of collecting the faulty foot spa and delivering a new one at the same time and that was done within 2 days which is excellent. It was unfortunare the foot spa was fault but these things happen. Thank you very much. When ever I need anything else electrical I will always look at your website/company!

"Excellent Service"

Truly excellent service - kept up to date with delivery information by email and item arrived within 24 hours of ordering. Very, very impressed!

"NO REFUND, NO REPLIES TO E-MAILS - AVOID THIS COMPANY!"

I wrote to Mr Abhi on Thursday, 14 October, 2010 at 20:31 asking for a refund. I wanted to post a positive comment, however, it seems he does not wish to get one. As soon as I get this issue resoloved in form of a full refund, I shall update my review.

Please see my e-mail below.

E-mail title: Contact from I Shoppe UK: Tracking: FAO MR. ABHI re Order No. 5097(Urgent)

As per my last telephone conversation with yourself, I received the statement from Barclays Bank, there was no refund showing on the account.

Barclays Bank have stated that the merchant, meaning, Ishopee is responsible for giving the refund, and I was instructed to contact yourself.

Can I kindly ask that you either -

1. Re-check your records and issue a full and immediate refund, this time by cheque to me at (address removed)
2. Arrange a mutually convenient appointment so that I can meet you and show you the statement.

I trust you understand, I wish to make a positive comment on the TrustPilot website about your company, so your co-operation is required.

I thank you for your help and understanding.

Yours sincerely,


Mr. Sos Grigorian.

"EXCELLENT SERVICE!!!!!"

Highly reccommend this company. The item arrived the next day, well packaged, and exactly as stated on the website. I contacted the company (for the tracking number), and spoke to Abhi, who was extremely polite, courteous and professional. Perfect service!!! Well done ishoppe, and thank you.

"SIMPLY THE BEST !!!!"

The item arrived day after I ordered the product. I received confirmation email giving approx. time of delivery.

I have been an online shopper for many years.. delighted to have found iShoppe. I have no hesitation recommending ishoppe to my family and friends.Excellent service..Thank you

MR A

"Prompt delivery. Please keep it up !"

I ordered on Tuesday afternoon and got the item on Thursday. I was very pleased with the service. Another good aspect is that you can speak to a customer service team (which actually does not happen to other online shops). Please keep up the service the same way. I would recommend this site to others as well. Thank you
Zamira

"1st class service"

My kettle broke on Thursday, I ordered a new one that evening and the new kettle arrived the following day...and it was £15 cheaper than anywhere else!

"Very prompt delivery"

Ordered Pressure Cooker Thursday evening and it arrived early Saturday morning. Really good service.