"hmmm"

They said I didnt take their advice......Hmmm. I dunno. Its hard getting through to them sometimes.

"Excellent"

Excellent. I spoke with another company who gave me apalling advice on what to do and just spoke to Sasha Charles who acutally gave me a solution and came across as very knowledgeable with expertise. I feel that he has it all in hand is able to help me get the best outcome for the situation.