"Great Service"

We had a difficult decision to make for our new kitchen, everyone at Planet Granite could not have been more helpful.
The whole process was seamless from the accurate templating to the quick installation.
We are delighted with the end result, and would recommend them without reservation. They are also highly competitive from a pricing standpoint.
5 star service.

"Fully recommend Planet Granite"

It is so rare to find a company that does exactly what you agree to, carries out a complex refurbishment, cleans up afterwards, finishing within budget and timeframe and then follows up with an email to check I am happy with their work.
I cannot rate Planet Granite team highly enough - thank you to the designer and logistics team, however special thanks must be raised for the chaps who did such a good job with kindness (after discovery of rotten cabinets that unexpectedly needing replacement) professionalism and enthusiasm.

"Rubbish after sales and fitting service"

My existing quartz worktop had cracked and needed replacing. So I contacted Planet granite, and their presales service was friendly and helpful.They came out to give me an insurance quote so I could make a claim. However, when the quote arrived they hadn't sized and priced correctly. I had to remind them of missing items. When they came to fit it they did a formal technical template. They noticed it had a under counter LED strip light so wanted to charge me more. I argued that they should have known about this when they came out before. They still charged me extra even though the insurance company had already paid out. On the day they came, they removed the existing worktop and broke my LED lights. They didn't offer to pay to repair these. It was just one of those things. They also didn't seal the upstand to the wall. They left a gap and it was for me to seal it with caulk. They also made a mess and did half a job at cleaning up. The only good thing is that the quality of the worktop and fitting was very good. Otherwise they'd have a 1 star.

"INCREDIBLE"

Had our worktops fitted over a week now and we are over the moon!!

Dan was lovely and knowledgeable and kept us updated at all times throughout the process. He also showed us the main factory, how it's all made and showed us large slabs rather than the small samples from other places.

Ricky came to template and even made suggestions we hadn't thought of, very knowledgeable, used a state of the art laser (we laughed when he was also meticulously going over with his tape measure over and over again)

Kieron and Brandon were the last part of the puzzle and were amazing!
Within 2hours of knocking the door they walked away leaving us stunned at the new beauty of our kitchen. Polite, cleaned up behind them and clearly masters of their craft.

All in all thank you Planet Granite. It's been great from start to finish and we will be recommending you to everyone.

"EXCELLENT SERVICE "

We turned up at Planet Granite showroom just before closing time on a Saturday afternoon. Despite this, we were welcomed in by Steve who was only too happy to help and talked us through lots of options for our kitchen worktops. Once we’d narrowed it down Steve then took us down to his factory (all way after closing time) to show us some bigger samples, the amazing facility and some of the amazing sculptures his son had be creating. We picked our stone and sent some plans over to Steve so he could produce our quote. As promised, we received our quote bang on time Monday morning. It was very competitive so we went ahead the same day. A few days later, Ricky, Steve’s templater came to measure up. He was bang on time, polite, knowledgeable and very helpful. Less than two weeks later, our beautiful worktops were installed by Dan and the fitting team. Steve kept me updated from beginning to end and called me twice on the day of installation. Once to see how it was going and again to make sure I was happy (which I was). Faultless and wouldn’t hesitate to recommend these guys to anyone. Thanks again Steve & Team!

"Granite kitchen worktops .quick.friendly and efficient "

After asking for a quick turn around .only 7 days from agreeing the job .our new granite worktop was fitted .
Perfect templating with laser machine .cut outs perfect and the fitting team turned up on time and left in a timely manor.3 very nice chaps polite and professional.very happy all round.

"Had my worktops installed by these guys…"

Had my worktops installed by these guys it was a first rate job all the guys were great.
Especially Dan Russ and Ricky, really nice guys and so knowledgeable and helpful would certainly recommend.

"5 star service "

I called into planet granite as I required a one off bespoke piece of stone cutting. I was unsure if my requirement could even be carried out. My first point of contact was Dan.
Dan could not have been more helpful. He gave me very detailed information on how the work would be carried out. He included me in the discussions with his team to ensure they knew what I required. Dan and his team were all enthusiastic and confident that the finish would be exactly as I required and that was the case. Excellent quality of finish.
Overall my experience was 5 star. Dan and the team were extremely helpful and the communication was excellent.
Recommended
Thank you.

"Granit experience "

Steve, Russ and all the guys we have dealt with regarding their knowledge of products and choice of material was absolutely amazing.
We had our job templated yesterday and the young man that came was superb. The technology he used to measure was great, he came with a tripod and iPad, mind blowing!
Just waiting for the tops to be fitted now, imminently I believe.
Really looking forward to the end product which I'm sure is going to make my new kitchen look stunning.
Thanks all.
Perry & wendy moore
Nuneaton

"5 Stars - Quality & Customer Focus "

Exceptional Service and Craftsmanship – Highly Recommend!

After recently renovating our kitchen—an experience full of unexpected challenges and a budget that exceeded our initial plan by 40%—we were determined to find the perfect stonework to complement our home. I reached out to several stonemasons for quotes, and from the outset, Planet Granite stood out—not only for their competitive pricing but also for their professionalism and clear communication. They explained everything in simple terms, making the entire process seamless and stress-free.

From my first visit to the showroom, I was overwhelmed by the range of choices, but Russ took the time to walk me through everything, ensuring I felt welcome and confident in my selection. While there were a few extras I wanted but couldn’t fit into my budget, instead of upselling, they generously offered offcuts at no extra cost—a thoughtful gesture that truly set them apart.

When it was time to place my order, Dan took over and was an absolute pleasure to deal with. He was incredibly patient, even when I changed my mind multiple times, and still honored the original quote. Despite my late order, they made sure my worktops were installed before our Christmas deadline—something I truly appreciated.

During templating, Ricky provided expert guidance, suggesting improvements I hadn’t considered and even catching details I had overlooked. Many companies would have used this as an opportunity to increase costs, but Planet Granite remained honest and true to their word—a rare and commendable quality.

Installation day was flawless, with everything completed to the highest standard. When we encountered an issue with an unfinished wall delaying the breakfast bar worktop, they returned without hesitation to complete the job. Their dedication and kindness didn’t stop there—Dan even followed up with additional bathroom shelves as promised.

It’s rare to find a company that delivers such outstanding quality, competitive pricing, and genuine customer care. Planet Granite is an absolute gem, and I will be recommending them to all my family and friends. A huge thank you to the entire team for making this part of our renovation a truly positive experience!