"Quick oil change"

Quick oil change, recommended tire rotation, it was free since tires were bought here

"No estimate and extravagant cost"

Charged $456 to replace 2 heater connectors that costs less than $10 each with shop supplies $150 and pressure test $75. No estimate was given before doing the work.

"Very quick"

Very quick! The staff were really friendly and nice!

"I have been using Express Oil Change…"

I have been using Express Oil Change for at least 10 years and have NEVER had a complaint. The service has always been great and the employees have been professional and friendly. Today I had the displeasure of having Tylus as my service technician. While he did guide me into the bay he looked elsewhere as I was pulling in which demonstrated his lack of care (I had to backup because he was not looking and I had pulled up too far), he mumbled as he spoke for the entire appointment, he checked a personal phone notification as I was trying to give him my mileage, he marked that my wipers were “good” when he didn’t bother to look at them, he did not do the end inspection on lights and horn (but marked that the horn was “working”), and at first didn’t seem to want to give me a new inspection sticker because he said my insurance expired tomorrow when it doesn’t expire for a month. He then had the nerve to hand me a card and ask for a nice review…If this had been my first time going to Express Oil I would not be returning.

"I had some major issues with my car…"

I had some major issues with my car that was going to cost a lot to fix. Another company was quoting me double what this place did. Lauren walked me through what needed to be done and was super helpful with getting it in there and taken care of. Nick did a great job explaining diagnostics to me and offering up suggestions on things I could maybe try to do myself too! The crew here did a great job fixing the problems and my car is running better than ever! Thanks!!!

"Recently brought my car to the Express…"

Recently brought my car to the Express Oil on University Blvd, in Suffolk for an oil change, state inspection and to diagnose a problem with the a/c.
While the oil change and state inspection were quickly taken care of the a/c problem was because of a faulty condenser they had installed last year. Arrangements for the repair were made to fit my schedule and completed April 25. When picking up the car Jeff was very friendly and helpful and saw to it the repair was done under warranty without any hesitation. [Invoice No 00720-95645]

"Not going to let you down. "

Second time back for more complex work and the team here knocked it out of the park. Mickey kept us updated and informed every step of the way to insure we got what we needed to get our vehicle mobile again.

"Jaime and Scott were professional"

Jaime and Scott were professional, friendly and fast! We were very happy with the service and would definitely recommend Express Oil Change on South Memorial Parkway!

"Tylus is the best"

Tylus is the best! Very knowledgeable and helpful. Good customer service at 3715 Ambassador Caffery in Lafayette, LA!

"Tyler, my dude!"

Great communication, they got me right in, and Tyler and Sophie were absolutely wonderful. Thank you so much!