"very quick delivery!"

very quick delivery!

"Great quality and fast dispatch always…"

Great quality and fast dispatch always a pleasure!

"Okay"

OK. That's all I ask ... a reasonable degree of competence.

"Don't waste your money on Le Chemeau wellies!"

I bought a pair of Le Chemeau wellingtons just under two and a half years ago.

I noticed recently one of the boots was leaking and I contacted the retailer. The warranty is 2 years and that was that as far as they were concerned. So I went to the maunfacturer, Le Chemeau. Surely they would be interested in why one of their boots failed way before the end of its expected design life, and whether they could assist a customer? But no. Not interested. Do they think it is reasonable that one of their customers simply pays another £200 for a pair of wellies? They were not interested and clearly don't care about their product, or their reputation, from the bland generic response from someone that purports to be in Customer Service.

I see from the reviews I am not alone in having issues with quality of one of their products.

"It makes such a refreshing change for a…"

It makes such a refreshing change for a company to be efficient, helpful and quick. I returned a pair of boots because I ordered 2 sizes and was very impressed how easy the return was and how quick the refund was completed. Excellent business and excellent quality boots.

"This brand is so brilliant"

This brand is so brilliant. Always amazing quality items, delivered quickly. I love everything I have bought from le chameau. Once had to exchange for a different size and the customer service and return process were easy and hassle free. I wish every company was like this one!

"The boots are real quality…"

The boots are real quality looking at them is a real pleasure every time i put them on. They are warm when on the feet & perform extremely well in the field.

Fast delivery & no issues love these boots ...

"Fantastic pair of boots this is my…"

Fantastic pair of boots this is my second pair of these boots they are very warm & comfortable to wear highly recommend these boots

"Professional and Knowledgeable"

I dealt with a very helpful, professional, knowledgeable and a obviously dedicated member of staff. Will definitely buy direct from Le Chameau again.

"Easy to order and quick delivery"

Easy to order and quick delivery. The second pair of these very comfortable boots.