"Poor Patient Care"

If I could give this facility a negative rating I would. I had been seeing a doctor at this facility for medication management but recently left due to the doctor leaving and the facility unable to provide a new doctor to manage my medication for another three months. They didn't even care that I was all out of my necessary medication. Their response was that I should find a new doctor. The staff was completely unprofessional and incompetent for the most part. It's a sad state of our mental health care system when we have facilities like this in charge of caring for our most vulnerable.

"Amazing Experience"

GenPsych has been an amazing experience. The staff is extremely knowledgeable and compassionate and I felt like I really had a voice there. Would recommend to anyone

"awesome amazing great people"

this has been my best experience getting help they are great here and and really help you the therapist are great

"Completely disappointing"

I went to seek mental health counseling of my own accord for a somewhat crisis situation that I knew required more than standard counseling, but not severe enough for inpatient care. I inquired about the IOP program that runs 3 days/week for 3hrs a day. I would be able to attend the evening session without missing too much work which is a huge concern because I'm already in a very difficult financial situation. Dr. A who saw me refused care unless I enrolled in their full time program that runs 5 days/week for 6 hours which would keep me out of work for several days or weeks at their discretion. Additionally this would isolate me from the particular challenge that I am working to overcome. Separating oneself doesn't teach the proper techniques and coping skills to deal with stresses that we encounter in daily life. Unfortunately doctors maintain a practice and fluff their finances by keeping patients ill, but I was looking for recovery and ended up running into a closed door. I couldn't possibly be more dissatisfied.

"Very helpful and I learned great skills that I will use for the rest of my life!"

The DBT group program and individual therapy were a great experience for me and I am considering going back in the future to do it again.
Everyone there is compassionate and happy to help you and create a comfortable environment for all kinds of people .

"Awful"

Didn't let me pick the classes that would be better for me just them. Got sick n had a family emergency n they got mad at me n kicked me out that's nice right will never go back awful PLACE

"Gen psych was excellent and really helped me."

The counselors were excellent and the individual and group
Therapy sessions were excellent.

"Genpsych"

This past May my family was struggling with issues with our teenage daughter. We ended up at Genpsych where my daughter, my wife and I received therapy to deal with our daughters anxiety and depression. Everyone at Genpsych treated my daughter, and our family with compassion and professionalism. Her primary therapist John Mopper was fantastic in helping our daughter learn skills needed to cope with her anxiety, and provided our family with tools to help deal with issues as they arise. I would recommend Genpsych for anyone who has a child expiriencing mental health issues.

"Caring personalized service"

GenPsych was amazing! All staff were caring and professional. They really helped my troubled teen.

"Excellent Program I would recommend this to anyone"

I just completed the 2 week detox program at the Bridgewater Gensych location.  I was a little apprehensive in the beginning as this was the first time I had actually considered doing anything like this.  It was the first time I was going to attend groups, talk to counselors, and acknowledge my problem with my addiction.  I have to say that right from the beginning I really felt accepted by everyone there even the other clients which was very reassuring.  It was easy to see that the counselors especially Jacki, and John on the weekends were well educated and knew what they were doing.  They were very calm, understanding of my situation and always ready to help with any issues I might be having that day.  The nurse practitioner Caryn was always helpful and listened to what was going on and receptive to my needs at the time.  As far as the facility its designed to help you get through this difficult time.  It has a room with recliners (very comfortable I might add) with a nice big screen TV on the wall.  Which was perfect if you might be having a difficult day or need some time to relax.  A group room which had a big white board, and another nice TV for showing videos which were always helpful.  A room for the nurse that had everything to help you in your recovery.  It also has an outside smoking area if you happen to smoke.  As far as the program itself it definitely has enough structure to stay clean, or maintain your sobriety while at the same time allowing you to go home every night. They have two doctors that were very respectful to your condition and what you were going through.  Gensych will also provide transportation (drivers are really great) and lunch everyday which was takeout so it was actually pretty good, I recommend the chicken cheese steak or the grilled chicken caesar salad.  The detox program lasts 2 weeks and it goes fast. Afterwards if you decide you want to continue treatment (which I did) they have a Partial Care program as well as an Intensive Out Patient program with a smooth transition to either.  I have to say that everyone there from the director, to the counselors, to even the
secretaries upstairs, were all extremely helpful, and understanding at this very trying time in my life.  I can tell you that they probably saved my marriage and most likely my life.  I am so thankful for everything they did that I wanted to volunteer my experience with others.  If you or anyone you know is going through addiction I would strongly recommend the Gensych detox program as they have everything needed to get you through this very difficult time in your life in a
very calm and comfortable manner while at the same time learning a lot about coping skills to help you get through it and stay clean and sober.