"I was enquiring after electricity…"

I was enquiring after electricity account, as to my best options for cheaper power prices.
I was informed that my current contract did not expire till Feb 2023 which was good to hear. Current new contracts could match some of my existing contract prices but other areas were dearer.
So happy still saving money with AGL and their sales representatives, providing a very happy and professional service.

"Extremely Happy with AGL"

Easy to get thru to on phone. Always find someone who is helpful and deals with any queries or problems in a way that I understand. Very happy with all aspects of AGL.

"Very happy all went smoothly good…"

Very happy all went smoothly good communication quick delivery of modem and easy set up and running of internet with speeds as promised.

"Your easy to read bills"

Your easy to read bills, made me adjust to what needed to be paid easily. When I contacted your call centre, they could help me enough. Made a real good example of your company.

"Really Good Company"

Really Good Company

"Help"

Help was excellent

"The lady on the phone was very helpful…"

The lady on the phone was very helpful and amended the issue (hopefully - the next bill will reflect this)
But the very long wait time until one can get to speak to a human being,whilst being subjected to repetitive annoying marketing - which could be replaced with some nice piano music instead

"NO WORRIES"

Everything is good and Thank you is all I can say to AGL.

"They are easy to deal with & when I…"

They are easy to deal with & when I needed to change due to alteration of my personal circumstances they were most co-operative. Very helpful staff.

"Refund cheque"

Rang to find out why I received a refund cheque the customer service person was very helpful and friendly and he explained everything to me about why I had received the refund. He than fixed the way my account was set up to
my satisfaction. Very professional and helpful staff. Keep up the good work. Thank you.