"How I see it"

I received a prompt, professional and friendly answer to my questions.
This approach to the customer is an indication of a good team, and is very helpful in making decisions.
Well done AGL

"Very quick and efficient"

Very quick and efficient

"Still waiting on update on switching…"

Still waiting on update on switching gas account. Very slow.

"Needed to change account name into my…"

Needed to change account name into my name.The Lady sorted it easy as.

"Consultant had pleasant phone manner…"

Consultant had pleasant phone manner was able to deal with my new contract in a timely fashion overall always very happy with AGL have been with them for a very long time so to this point I have no complaints whatsoever

"Excellent customer service"

Excellent customer service

"Phone"

My preferred way of contacting you is by phone but I’m not sure how many operators you have but it did take quite sometime to get through to speak to someone to ensure that we had recorded our method of payment in time to make our external electricity bill and as it turned out the lady I spoke to was prompt and friendly and got the correct information for me accordingly..

"Could not update my details on portal"

Could not update my details on portal

"Friendly staff took time to find the…"

Friendly staff took time to find the right deal. Explained everything

"اردت المساعده وبالفعل حصلت عليها شكرا…"

اردت المساعده وبالفعل حصلت عليها شكرا على اسلوبكم الراقي مع زوجتي ومعي