"Warning !!"

Warning !!! Mr. Sunglasses is a fake . Paid for pair of glasses 3 month ago and never got them. Written to them several times, and got the same useless bulls@it ansvar back. DO NOT buy from this company ! Still messing glasses and the best part og 300 euroes

"I realised I had ordered the wrong…"

I realised I had ordered the wrong sunglasses. Shipping is pricey and sending them back would cost me just as much so I asked them to cancel the order. After a week of me chasing asking if they had cancelled, they advised they had updated the system to arrange cancellation. I received an email yesterday telling me my goods have been dispatched and will be with me next week. Absolutely infuriating. The lack of communication between customer service and the warehouse now means I will be paying for the return. Really very annoying to be paying for someone else’s mistake

"This is a scam company."

This is a scam company and they still have £150 of mine since June 2022 and still no glasses or refund. To top it all they sent me a Xmas flier today with more offers. Do not touch with a barge pole

Last time you asked for further details which I sent once again! You then responded saying that I am not an official “channel”. Of course not - just a genuine cheated customer. Please make me go away by refunding my £150 or sending my sunglasses. Not difficult !!!!!!

This reply is untrue. I can prove with a bank statement and a copy of the original order confirmation. Trust pilot should not authorise such a response

"This is a scam website. No product ever delivered and no refund issued."

This is a scam website.
As per previous message I’ve had exactly same generic responses. “Manufacturer out of stock”, “sunglasses will be shipped as soon as manufacturers send to Mr Sunglasses” (I’ve been waiting for over a month), “refund has been passed to administration team”, “refund can take a long time to process”, “hoping manufacturer will send the glasses soon” etc etc. I’ve been sending daily messages requesting full refund. The company continues to send generic response and will not provide a timeline on refund. I am so SO disappointed I did not read these reviews before purchasing. Please know, I have no reason to write an inaccurate review. This website is a complete scam and I just wish I’d done more due diligence before handing over $355 five weeks ago. Do not throw your money away on this site. I will be reporting to my bank tomorrow. Great advice from previous review.

"This is not a ligitimate website you…"

This is not a ligitimate website you will not receive your product and when try for a refund will not happen. I have contacted the company 20 times asking for a refund as product was not deliveredd they will use the following reasons:
1. manufacture is out of stock
2. manufacture is making a new batch of stock
3. we are waiting for manufacturer
4. we have passed your refund over to administration department
5. constantly say we have appased your refund over to administration department.
6. this company is taking consumers money and not issuing goods and if so counterfeit.
7. i have reported this to the bank

"طلبي لم يصلني وتمت سرقة فلوسي"

طلبي لم يصلني وتمت سرقة فلوسي
شركة نصابة ولا تحترم العميل

"Excellent service"

So having read so many negative reviews I was a bit weary of the site. So here’s the thing, I ordered a pair of Tom Ford frames on Friday 27th and they arrived this morning. Perfect service, fab price. Maybe I got lucky but I honestly couldn’t fault them.

"Profissional"

Profissional, serviços de qualidade

"Agradável surpresa"

Entrega rápida e eficiente. Tudo como estava à espera. Obrigada

"Ja fiz a encomenda ao tempo e ainda nao…"

Ja fiz a encomenda ao tempo e ainda nao recebi