"I received the most prompt and…"

I received the most prompt and efficient customer care I have ever experienced from a gentleman named Nate at Midtown Umbrellas. This company has to be the best top rated company for product and for customer care ever!

"Excellent customer service"

WE got the wrong base for our umbrella. It was replaced with the right one without us having to return the wrong one. I'm thinking of ordering another umbrella to fit the base I didn't have to return. Excellent customer service.

"Custemer service lies"

Sales agent lies twice.

"Fedex delays"

Fedex delays. The product seemed to meet all expectations

"Great customer service"

Great customer service

"Midwest Umbrella "

Great Umbrella and very easy to set up. I am going to buy another for my pool area.

"Fast shipment and excellent quality of…"

Fast shipment and excellent quality of umbrella. Easy to set up and not extremely heavy.

"Excellent understanding of my…"

Excellent understanding of my situation.
Great support

"Good experience, lovely product"

Really appreciated the help choosing an umbrella for my needs. Customer service was knowledgeable and helpful, and they even price-matched for me, when I found what I wanted for a lower cost elsewhere. Delivery was fast, and the umbrella is exactly what I hoped.

"The umbrella is very nice and works…"

The umbrella is very nice and works well. The instructions for use are equally terrible and need to be completely redone. You should be ashamed.