"DAN è stata eccezionale hanno risposto…"

DAN è stata eccezionale hanno risposto prontamente alla richiesta d’emergenza e messo a disposizione tutto il necessario , attivato il pronto soccorso più vicino e barca veloce per andare alla capitale,per il primo soccorso e il mio ricovero in clinica con conseguente camera iperbarica.

"Great assitance and coverage"

DAN communicated with the hyperbaric chamber physician and operators when I had dcs on a dive vacation. They made it easy to get treatment. They checked up on me afterwards to verify my recovery was progressing. I told them it was progressing very slowly and they helped guide me through a series of doctors and tests and an easy manner. They left me with a strong impression of caring for the human, which you don't find with insurance companies.

"Assistenza impeccabile e umanità autentica"

Durante una recente urgenza medica in Thailandia, ho avuto la fortuna di poter contare sull’assistenza di DAN Europe, e non posso che esprimere la mia più profonda gratitudine. In un momento così delicato e carico di preoccupazione, DAN si è rivelato un vero e proprio punto di riferimento, dimostrando non solo grande competenza e rapidità, ma anche una straordinaria umanità.

Dal primo contatto, mi sono sentito ascoltato, compreso e supportato. Ogni passo è stato gestito con una professionalità impeccabile: dalla valutazione della situazione alla comunicazione con i medici locali, fino all’organizzazione logistica e ai consigli pratici. Non si sono limitati a seguire un protocollo, mi hanno accompagnato come persone prima ancora che come professionisti.

La velocità con cui hanno risposto, la chiarezza nelle informazioni e la gentilezza in ogni scambio mi hanno fatto sentire al sicuro, anche a migliaia di chilometri da casa.

Consiglio DAN Europe a tutti i subacquei e viaggiatori: avere un’assicurazione è importante, ma avere al proprio fianco un team come quello di DAN Europe fa davvero la differenza.

Grazie di cuore, DAN. Non vi dimenticherò mai.

"I was traveling to the Maldives and…"

I was traveling to the Maldives and later to South Africa. I HAD SOME HEALTH PROBLEMS and DAN HELPED ME IN AN INCREDIBLE WAY. IMMEDIATE ASSISTANCE.

"incredibly good backup"

incredibly good backup!
They call and are really eager to help and they let me speak to a person in my own language who was very professional.
My second conversation with them was regarding a more serious diagnosis and I had questions regarding future diving, although they cannot say for sure that I can dive again, I am happy with the very professional and interesting answer and that they offer further discussion if I needed.

"The quick response of the Dan and the…"

The quick response of the Dan and the professional medical assistance by phone that was very reassuring especially if you are in another country.

"I broke my heel in an accident in…"

I broke my heel in an accident in Indonesia, and had DAN's additional travel cover. Medical expenses were reiumbursed with no hassle or negotiating, and I was flown back immediately after receiving a doctor's note, with the flight paid in advance and airport assistance arranged. All the customer service was friendly, clear and quick. It was really valuable to have this seamless support at a very stressful time... which other companies, in my experience, make even worse to avoid paying out at all the costs. DAN was great, easy to contact and quick to help. Can't recommend it enough and although I hope never to need it again, I'll definitely renew my policy every year!

"timely and continuous assistance"

timely and continuous assistance

"highly recommended"

I highly recommend DAN as your insurance. As most people I got this insurance hoping I would never need to use it. When I actually needed it in an emergency I was very positively surprised.
I highly appreciate the quick and easy way to contact the emergency hotline (only needed internet), their quick reaction and that I was directly communicated with a medical specialist in my language.
would definitely get insured with DAN again.

"Many thanks"

Easy to reach, real qualities for listening and very good advise