"The most frustrating program EVER"

Oh my god, this is the most frustrating program I have ever used. It is impossible to connect boxes together with lines or arrows. You'd think that would be easy/intuitive because that's the whole point of the app!!! And speaking of app-- totally useless on Android. Also, it's impossible to cancel your subscription.

"I signed up for a free account and then…"

I signed up for a free account and then was told you could have 3 workspaces and 60 symbols on the free account but that is what the people chatting said. But even though I had two pages or one it did not make a difference they said I exceeded the storage and had to pay. They are not trustworthy. Don't be fooled by this site that will steal your money and lie to you about a free account. Good companies allow 30-day trials do not give them your information. They are in Melbourne Australia and should not be given a dime.

"Huge Buyers Remorse, Beware - I was Fooled by their marketing clickbait…"

Stupidly I was impressed by their marketing graphics so jumped right in and bought it instead of doing a trial, big mistake.
It is a case of they are trying to get the tool to do soooo many different things that only a very few are of any limited value, but they are not worth the money. The interface and capabilities are child level rather than of any commercial value and there are no instructions!
It is clunky and slow and not intuitive, I found that I could achieve things fasted and better in PowerPoint, In PowerPoint I can tailor graphics to match our brand colours not limited to a very limited selection of colours and shapes and arrows go where I want them to go not have a mind of their own in Creately… very frustrating.
I requested a refund the same day, but they refused, you cannot contact customer services, you have to deal with the sales team and of course they do not want to give refunds as it will affect their commission. Plus it is unclear if you are dealing with Australia or India, there is no company info to view.
Very poor experience, would not recommend. My fault for rushing in, hope this helps some people.

"Gives impression of being free when it isnt"

Says it is free, needs to register. And when you are done drawing everything, boom surprise you need to pay to export. Avoid

"Kept my money for broken software"

I used the free plan to create a diargram and needed to export as pdf so upgraded to paid plan. pdf export functionality didn't work so requested a refund (the same day that I purchased the paid plan). Creately refused refund, despite my paid plan being only minutes old at the time of refund request. They've kept my entire years subscription payment. Avoid

"Surprisingly amazing"

I thought it was just a diagramming app but its so much more! I'm so glad that me and my colleagues can collaborate on the same projects and make real-time changes. And the infinite canvas just makes multi-tasking so much easier. Eager to see what 2021 will bring out of the Creately team.

"I'm impressed using Creately!"

I'm impressed using Creately! I started using Creately last month and it is a great app. The app has so much of cool features and I really enjoyed using Creately which gave a perfect finish to my work. I should say that their help articles was so much supportive which made diagramming much more easier! Highly recommended.

"I've started using Creately since last…"

I've started using Creately since last 2-3 months. One of their most useful aspect which I identified it that their blogs which they have talked about on importance's and how we can use different types of templates in order to easily carryout our activities. And also they got an attractive color pallet which we can use to customize our diagrams.
Just give it a try and see I would highly recommend it.

"Great tool for collaboration"

Creately is a visual collaboration tool that just works. I've been using it for a few months now and it has become the go-to tool for my team whenever we want to plan out a process or just brainstorm new ideas.
I love that it has video-calls built right into it so you don't have to keep switching back and forth.
Drawing is easy and intuitive and I find it a great way to get multiple points of view together at once.
Another cool feature is all the templates that are available, you can easily get started on thinking and ideating without spending a lot of time drawing out ideas.
I would highly recommend it and am looking forward to having more sessions on it.

"Makes it very easy to work remotely"

Creately is one of the best tools to collaborate with my team members in my everyday work, specially the real time cursor showing the movement of others on the document and the video call feature are my favorite features.