Local Student Storage

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78 reviews
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Local Student Storage

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M.E. Ambrecht

5.00/5.00

"LSS has had my back in a pinch numerous…"

LSS has had my back in a pinch numerous times. They are incredibly prompt and efficient with scheduling and arrival. Each time, my things were carefully packed and received in great condition. Most recently, Harry helped me and he was nothing short of professional, personable, and attentive. He packed my belongings to be shipped back to the U.S. and was kind enough to send pictures of items that would be unnecessary or heavy. He went above and beyond in offering to donate those items since I cannot. Cannot recommend LSS more for any St. Andrews students (or beyond!) Cheers :)

05/05/2023

Natalie Dejahang

5.00/5.00

"I cannot recommend this company enough"

I cannot recommend this company enough! Extremely professional, friendly, reliable and efficient.
I have used them for several years and they have packed for us ,stored safely our belongings and shipped some of our more expensive items to London.
It is a company that definitely makes everything stress free!
Thank you .
Mrs Dejahang

24/04/2023

Lucas

5.00/5.00

"Flawless from start to finish!"

I was very impressed with the service provided by Local Student Storage. Flawless from start to finish- would highly recommend. They are very attentive to emails, provide realistic timings and most importantly; every item was taken care of to a professional standard. One item in particular, they allowed me to store (which most storage companies wouldn't) was my intercooler for my 1994 Porsche 911.

12/04/2023

Nicholas Zafiriou

5.00/5.00

"LSS Review"

Never been able to store my tennis and rowing gear so easily. Highly recommend, I spoke with the founder himself and he was extremely kind and understanding and worked extraordinary hours to facilitate my request. I fully recommend this service to any student and / or faculty member.

16/02/2023

Shaun Smith

5.00/5.00

"LSS was so convenient and affordable"

LSS was so convenient and affordable! The staff was friendly and accommodating I felt very comfortable leaving my belongings with them over the summer.

08/09/2022

Steven Taylor

5.00/5.00

"Great experience"

Found the website and booking very easy to use when booking for my daughter, and they accommodated a couple of oversized items including a piano. All her belongings were returned as they were collected.

04/09/2022

B Barber

5.00/5.00

"Best storage company in St Andrews"

Best storage company in St Andrews - super helpful on the end of the phone when I needed my boxes delivered earlier than my arranged delivery date and super helpful guys delivering them. Thanks so much for your help!

03/09/2022

Linda Skinner

1.00/5.00

"Would not recommend"

My daughters collection was a day late with the result she had already flown home. They left items behind in her accommodation and had to do a return trip. Delivery now also a day late, so far….. so have a daughter in a flat with no beddings utensils and minimal clothing. No e-mail thé day before on either occasions as promised and only an email on day stating they would be late. Have been unable to contact them by telephone on both occasions collection and delivery. Also no reply to messenger message. Communication terrible and service terrible only redeeming feature is the easy to use website.

Harry was very apologetic, agreed my complaint was justified and promised to work on communication issues, he also agreed to the refund requested. They ensured my daughter had her boxes the next morning before she had to leave for an appointment. However when checking the delivery 4 boxes were missing. another apologetic email and text promising to locate the boxes that day and get them delivered ASAP. One full working day later not even and update received to say they have located the boxes. Once again feeling disappointed, let down and now angry

02/09/2022

Anne

5.00/5.00

"Great customer service"

Excellent communication and follow-through. Harry and his team were honest and flexible with our changing schedule.
We asked for delivery to be in Edinburgh and the storage arrived 2 minutes after we did. Thank you!

26/02/2022

Kirken

5.00/5.00

"Used them for the first time"

Used them for the first time, great website which allowed me to change all details about my booking with the touch of a button. Very friendly customer service, and items collected at the exact right time!

25/02/2022
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