"Terrible service"

Terrible service. Not customer centred at all. Communication last minute. Delivered in the end but most stressful time. Did give discount however but didn't make up for 2 days of complete stress.
Thank you for your response. I suggest it would improve your service if you could given some idea of time don't expect it to be precise but waiting between 12.30 and 18.00hrs was a bit much.

"Excellent service!"

Excellent service! Costs are reasonable and the luggage was collected and delivered (in Durham) on the scheduled dates. In fact, two days before the delivery date, we asked if the luggage could be delivered the very next day, and the response was "No problem"!

We had also overestimated the number of cartons that would be required, and the refund process was painless -- the person collecting the luggage reported the number of cartons returned (with a copy of the notification to me), and we got the refund a few days later.

The quote and booking system is simple and straightforward, with just one set of prices, and no separate or hidden charges.

Customer service is also brilliant -- very quick response to all queries, whether by email or web chat.

Will definitely use this service again at the end of this academic year!

"Excellent"

The packing service was excellent and the staff were very friendly and easy to communicate with.

"Great service for a full packing and…"

Great service for a full packing and storage job! Thank you so much for all of your help!

"Thanks to the team…"

Thanks to the team at local student storage. Really helpful from start to finish

"Second time using their service"

Second time using their service!
Harry was very helpful with my requests that was not found on the website and his replies were prompt. Very friendly and helpful.

"Feedback"

The driver who came to pack my stuff was very helpful. He took care of everything! And Harry was of immense help too! His responses were very quick and he helped clear all my doubts and understood my points too. Would recommend (a bit pricey though)

"Best storage in St Andrews"

LOVE, LOVE, LOVE Local Student Storage! My friends recommended them to me and I've always had a pleasant experience with them.

Everyone is always so helpful and friendly.

"Great and efficient service"

Great experience that was efficient whilst reasonably priced. Will definitely use again in the future!

"Excellent service, highly recommend"

I had a great experience with Local Student Storage, would 100% use again.