"Superb Service and Advice"

I have nothing but the highest praise for The Flash Centre London, specially for Mike Rowley, Product Manager(Consultant). Over the last month and a bit more, the interactions I have had with him as regards Elinchrom studio lighting accessories working with my existing cameras and flashguns, his very helpful and very prompt responses and services have been superlative.

"Great service"

Great service. Quick to response.

"Phenominal after sales service. Brilliant!!!"

Over the years, I've bought a wide range of lighting equipment from TFC, often after long conversations regarding the capabilities of the lights and their suitability to my needs.
I've found their after sales support to be simply phenominal, and even when I had an older unit blow a capacitor on a job, they managed to get it picked up, repaired and back to me in 72hrs. Astounding!!!

"Always great service"

Always great service: friendly, helpful, knowledgeable and will go above and beyond for me

"I ordered an adaptor for my camera"

I ordered an adaptor for my camera. I received the initial order confirmation email however after a few days I still hadn't received confirmation that my order was shipped. I then contacted the flash centre via instant messaging and was told my order had been shipped and expect delivery within two days.
The following day I still had not received an email confirming my order had been shipped. I called the flash centre and was told my order was still sat in the warehouse and had not been shipped because nobody had placed a label on my item. The item was then delivered to me however I had paid £9.95 for delivery and the item arrived one week later. If I had not contacted them, I believe my order would have sat in the warehouse indefinitely. Very poor service from the flash centre.

"Waste of time and energy"

The product was available and in stock on website, after placing order and paying a huge amount, i got message that its not available. Come on! Money stuck, no refund recieved so far, waste of time and energy.
Wont recommend shopping from here.

"Bought a lovely Fujifilm 8-16mm f2.8"

Bought a lovely Fujifilm 8-16mm f2.8. Was a very good price. Unfortunately the lens was faulty but TFC quickly sent a shipping label and I have received a refund. It’s a shame the lens was faulty but I am impressed how quickly the refunded me.

"Great prices,fast delivery"

Great prices,fast delivery I have used them twice now and I'm sure I will use them again.Everything just as it should be.

"I recently spent a little time in the…"

I recently spent a little time in the London shop with a member of staff who helped me figure out a easy lighting set up for my partners E-com website. The advice was clear and understandable for someone who has no idea about these things. I will definitely be back again soon.

"Excellent customer service"

Excellent customer service in sorting out my rode windshield order and making sure the correct product arrived safely. Thankyou.