"Great experience"

Great experience.
The rep helped me on all the steps.
Thank you so much !

"She was exceptional"

She was exceptional. Best customer service i have ever experienced.

"Marinel was Excellent"

Marinel was excellent, my issue was resolved and explained to me.

"Excelente"

She’s awesome person she really help me as all

"Above and Beyond"

Great support was provided by Marinel Paclian.

"Didn't work for me but Vinaudit fixed it"

Checked for a vehicle report and received info that was available for free on some other websites! The only "non-free" data that I was given was the car mileage and the date that mileage was recorded!!!

So I went contacted Vinaudit since their website mentions "guarenteed satisfaction" and they agreed that the info about the car is not in their system. So they issued a refund.

"VIN Audit were very professional."

VIN Audit and the representative that I spoke to on the phone were very helpful and professional. After conducting a VIN Audit, the information that I required with VIN Audit was not made available. After calling the company and explaining the situation, they were very polite and gave me a refund. I would definitely recommend VIN Audit. Thank you.

"Classic Car History post 1990"

I was interested in buying a 1968 classic car. Due to it's age I was concerned that any past history could not be obtained. Vinaudit assured me that post 1990 records if any and available could be obtained.

"Great Customer Service Representative"

My experience with the customer service Rep, Nicole was really appreciated as she responded several times to me in a timely manner and in a very thorough manner. So nice to come across great customer service.

"Sent in a request with questions …"

Sent in a request with questions & got them all answered so satisfactorly & courtesiely.
I saw that you would get back in 2-3 hours but it was more like 20-30 hours so be careful what you promise.
I happened to notice, only because I went to About Us page that you were open M-F 9-5 or 8-5, PST so I knew it would be awile for a response because I sent it in on mid day Sunday.