"Great customer support"

Great customer support. Happy with the result

"24Genetics Ancestry Report"

I ordered the 24Genetics Ancestry reports for my raw data files that I already had from two other DNA companies. I am extremely happy with the reports, and find them to be detailed and accurate. The 24Genetics ancestry team did their best to answer email communications and to explain in detail how to interpret the reports and how the data was analyzed, which I greatly appreciated. Overall I am impressed with their customer service and the information provided in my raw data ancestry reports, which have given me an excellent perspective on my ancestry and genetic affinities with certain populations.

"Very poor service"

Very poor service!
I paid £280 for a dna/genetic test and after nearly 3 weeks my sample was returned with no explanation as to why they had returned my sample back from spain without any results(the envelope was not even opened)
I called 3 times and was told to email with my concerns, i then emailed but had no response so as it currently stands I am £280
Down with no test results and no way of contacting anybody to find a solution and when I do call the people at the other end have very little English so it end’s with “please email” of which they then ignore you.

"I only have reasons to admire your way to work in CS"

I only have reasons to admire your way of working.

I already knew it in 2016 when I made some suggestions for improvements in your first report model and Vicente Barrio received, thanked and applied them (I was a data analyst and pharmaceutical marketing researcher for many years), ...and I confirm it now with attention received from Sonia Planell and Isaac de Prado this November 2023.

Honestly: Chapó!!!
You deserve to be as successful as possible in your fieldwork.

Val

"I had a recent 24 Genetics update re…"

I had a recent 24 Genetics update re Ancestry on a test I did 3 years ago.This time I felt my original Ancestry test results were more accurate as the recent update is quite a but different this time I feel

"Taking a genetic test was one of the best decisions I've ever made."

I've always been curious about my ancestry and health, and I knew that a genetic test would be the best way to learn more about myself. I did a lot of research before I chose a test, and I finally decided on 24Genetics.
The test was straightforward to do. I just swabbed my cheek with a cotton swab, and then I sent the swab back to 24Genetics. I got my results back a few weeks later, and I was blown away by how much information they contained.
I learned a lot about my ancestry. I discovered I'm primarily European, with some Asian and African ancestry. I also learned about my genetic risk for certain diseases. I was surprised to learn that I have a higher risk for a few conditions, but I'm glad that I know about them so I can take steps to reduce my risk.
The most fascinating part of the test was learning about my genetic traits. I found out that I'm more likely to be lactose intolerant, and I'm also more likely to be a morning person. I also learned that my gene makes me more susceptible to sunburn.
Overall, I'm so glad that I took a genetic test. It was a great way to learn more about myself, giving me a new appreciation for my DNA.
Here are some of the specific things I loved about the test:
The results were comprehensive and informative. I learned a lot about my ancestry, health, and genetic traits.
The test was easy to do. I was able to do it in the comfort of my own home.
The price was reasonable. I thought the test was worth the money.
I recommend a genetic test to anyone curious about their ancestry, health, or genetic traits. It's a great way to learn more about yourself and your family.

"Ich hatte mich für den Versand per Post…"

Ich hatte mich für den Versand per Post enschieden. das Problem war,dass mein Paket per Post zu mir zurück kam, da es nicht zugestellt werden konnte. Die kommunikation verlief anfangs ohne Problem. Als es schliesslich darum gieng, dass mir die Firma einen Kurier organisiert um mein Paket bei mir abzuholen hörte ich plötzlich nichts mehr. Bis heute habe ich gar nichts mehr gehört und das ganze ist jetzt 2 Monate her. Auf meine mehrfachen Anfragen kam keine Antwort zurück. Ich bin sehr enttäuscht!

"Rapport Ancestrum - 24Genetics"

Après quelques recherches concernant une analyse ADN pour la recherche de mes lointaines origines et aider à mes recherches généalogiques, mon choix s'est porté sur Ancestrum/24Genetics. Je pense ne pas m'être trompé dans mon choix. J'ai pu voir que certains clament une arnaque mais pour mon avis à moi, ce n'est pas du tout le cas. Il faut bien comprendre les explications données, et surtout les bases sur lesquelles leurs rapports sont rédigés (un peu de lecture est nécessaire). J'ai pu au final, et en quelques semaines, obtenir un rapport intéressant et même quelques fois surprenant me confirmant aussi certaines choses que je connaissais ou supposais déjà auparavant. Pour entrer en contact avec eux il est préférable d'utiliser directement leur adresse mail "infoancestrum" plutôt que de passer par leur site Web où je n'ai pas eu de réponse. J'ai pu avoir un contact très rapide avec Sonia (un grand merci à elle) avec laquelle tout s'est très bien passé (quelques questions, l'obtention de mon fichier de données brutes dans la foulée et quelques conseils pour la sécurité de nos données). Voilà, je ne peux pas me plaindre... Une "petite" somme à investir lors de la promotion mais pour ma part, je ne regrette pas mon choix. Je ne peux donc que conseiller ce site dont bien certainement, la base de données ne cesse d'évoluer... Bonne continuation à toutes et tous...

"resultats tres interessants et…"

resultats tres interessants et communication avec l'entreprise super

"Déçut…"

Je suis super déçu moi qui pensais que c'était un site fiable pour faire un test ADN pour savoir mes origines car je suis une enfant de la Dass et en plus quand on envoie des mails ils ne sont pas pressé de répondre