"Excellent service and prompt delivery…"

Excellent service and prompt delivery and installation.
Very professional to deal with.

"From the start to finish was excellent…"

From the start to finish was excellent ..Well worth installing and my heating bill was down 400 euros on last winter 2021 even with increasing prices ..

"Worst customer service"

I paid a deposit 3 months ago for solar panels and have been chasing since for an installation date. I have been ignored, passed around and fobbed off for the 2 months. Losing the benefit for this year. Worst customer service I have ever experienced.

"Energlaze totally mis-sold the product…"

Energlaze totally mis-sold the product to me a couple of years ago and customer service have pretty much unable to help me with any query since.

"Energlaze was great to deal with"

I found Energlaze great to deal with. Kept to their appointments on time. Installation was completed in a day (13 panels). The installers were friendly, respectful and tidy, They answered any questions I had and resolved an issue I had with an attic Velux window as part of the installation. Office staff were also great to deal with. Would recommend.

"Excellent"

Energlaze’s team refurbished our sash windows, installing triple glazing - so professional, an eye for detail, on time, hard working. They’re a credit to the company.
The back office was very responsive, and helpful.

"Lions led by donkeys"

Lions led by donkeys. The guys who did the fitting were excellent & the windows seem great. However, all this positive experience was let down by the fact that:- a) we had to chase them for an installation date b) their van broken down on my driveway. It took them longer to remove the van (6 days) to fit the windows (5). WE had to chase them to get it removed. Unproactive, with little communication. The General Manager was rude with an attitude that this was our fault - totally unprofessional. Not an apology in sight from him. I feel sorry for the team working there.

"Disappointed"

No follow up after deposit paid 6 weeks

"Money taken and no windows!"

I ordered windows for my roof, bathroom and daughters bedroom. Deposit was taken of €1500 and a promise to install of 4-6 weeks. 8 weeks and 4 phone calls of failed promises later I get my deposit back with no explanation! A very unprofessional company that cannot be trusted.

"Energlaze Solar Tubes - After Sales Service"

I had solar tubes installed by Energlaze in September 2019. They stopped working in May 2021. I phoned the man who installed them. He was on holidays and would come back to me. He never did. I tried phoning and texting and got all sorts of excuses. When I phoned Energlaze directly, I met very nice girls who apologized and told me I would have it sorted next week. Having done this for most weeks in July and August, I have given up. I have not heard from Energlaze since my last phonecall to them on August 20th, 2021