"Will certainly use again"

First time using VIP Fly and will certainly be using them again, especially now they are operating out of stansted airport,
Steve, the Rep who met us off the plane was first class. As senior travellers, he made the whole experience so easy for us. Thank you steve! Genuinely recommend

"Would definitely recommend "

Would definitely recommend
Takes away all the airport stress
Fast efficient and friendly staff

"Wow!"

Wow!
I was travelling with my 80 year old parents and a 4 year old. Although we're all very used to travelling, the last few years post covid we have only travelled from smaller (relatively hassle free) airports. This holiday was from BHX and whilst it isn't the biggest airport, the hustle and bustle and size was very daunting as I was responsible for 3 people relying on me.
I booked the VIP meet and great and cannot recommend them enough.
We were met at our car door with a trolley and were whisked straight through to check our bags in. We were escorted past extremely long queues to get upstairs,fast tracked straight through passport control and security with no bother at all. The new security scanners were explained to us in detail. We were sat down and ensured we had a nice relaxing hour before being escorted to our gate. We even had our carry on bags carried on the bus. Our flight was slightly delayed, but our escort ensured we had all the information we needed and put our minds at ease.
The whole process was a joy and not the stressful time I had mentally prepared myself for.
I cannot recommend this service enough. The quality and customer service was exceptional and if anyone wants a relaxing start to a holiday, then this is the company to contact. I will definitely use them again and they certainly made us feel like VIPs.

"Only 4 stars given as we haven't…"

Only 4 stars given as we haven't yet travelled. I had problems with the booking website but these were sorted out with one phone call, and, surprise surprise, the call was answered by a human being immediately (no options to plough through!) Very helpful person who followed up my call later to check that all was well. Brilliant service- so far . . .

"Absolutely fantastic service."

Absolutely fantastic service.

"Great service from VIP Fly!"

With 2 children and a lot of luggage the help we received from Andy and his team made the airport experience a great start to our holiday.

"Brilliant must have service"

A brilliant service from the moment you book to Andy meeting you at the the gate with a brilliant warm anything to help service

"All was hastle free and great…"

All was hastle free and great experience.
The call centre was not up to date with the condition and was difficult to get them talk to.

"fantastic service"

fantastic service

"The service provided by Mr Andy"

The service provided by Mr. Andy was excellent. He helped me throughout the process, from the air bridge until my valet he was there throughout. I was traveling with a muscle injury and it was very kind of him to take care of my luggages. I would highly recommend VIP FLY if you would like to travel hassle free.