"Absolutely amazing experience"

Absolutely amazing experience! Andy was so helpful. He went above and beyond to make sure the whole process was as smooth as possible! Thank you Andy!

"Great Experience! Thank You Andy!"

This was the first time using the VIP service at Birmingham Airport and it did not fail from a customer experience preceptive. When I made the booking within 24 hours I received a call confirming the booking and an introduction to the individual who will be looking after me. - Andy.
The communication from the initial booking to day of my flight was seamless, professional and nothing seemed like a big ask. Andy was absolutely superb and having professional individuals like Andy representing the brand is a credit. Andy was absolutely fantastic to getting me the information I needed, getting checked in and advising me of the process. The whole experience was seamless and I highly recommend Andy for anyone who truly wants that personalised professional service. Thank You Andy 🙏🏼

"Good communication and fast through the…"

Good communication and fast through the airport. A great VIP service and made a difference to our experience of a busy airport.

"Exceptional"

Thanks for such exceptional experience

"Excellent service"

Excellent comms and service from Andy and his team. Everything ran smoothly on the day. Will definitely use service again

"Great Service!"

We had a family of 11, including 4 children and a baby. Jay and Andy assisted us, and we're absolutely superb, so accommodating. Met all three different parties of the family, whisked us through check-in (straight to the front), then straight to the front of the express lane for security, assisting us with bags all the way, then re-met us when boarding was ready. Such a great comfort, friendly and professional. Superb!

"We arranged for my uncle to come and…"

We arranged for my uncle to come and visit us from Paris to Birmingham to ensure he was well taken care of.  The service we received from Andy was professional, very well organised and stressed free. Andy ensured he contacted me as soon as he was with my uncle. Upon my uncles return to Paris Andy ensured his journey back went smoothly and kept me updated untill he boarded the plane. We would definitely recommend this service. A special thank you to Andy.

"An essential not a luxury"

We used VIP fly from Birmingham to San Francisco via Dublin. We had 9 cases, 3 carry on and 3 backpacks. Andy called the day before and arranged an extra van to take our cases to the airport. After we were dropped off at check in, Andy was incredible, sorting check in cases, helping us through security, taking us into the lounge and then collecting us when our gate was called. This level of service for the price is the bargain of 2023! Thank you so much Andy for making our relocation so stress free.

"Great service at Bham Airport…"

I used the service at Birmingham Airport and was assisted by Ibby who provided a fantastic service. Hassle free - he collected me straight from the plane, fast tracked through immigration and assisted with all of my bags straight to a taxi. Great conversation too - I would highly recommend the service.

"Fantastic service"

Fantastic service ! I was informed all the steps of the arrival of my guest , very well organised , made my mums trip such a stress free event . Will definitely book their services again in the future .