"The best I service I had from a company…"

The best I service I had from a company this whole year.
Very fast deliverance and the work was done just to perfection. Great job I recommend them if you want to get tiles or any of there services.

"The absolute best customer service and…"

The absolute best customer service and tiles! Alex is an absolute star! Not only is he so kind, helpful and always reachable, he went above and beyond to secure the tiles we wanted, that were from a different country and got them to us, hassle free. Can’t recommend this place enough! Also, the very best selection of tiles! We will now always be using Luxury Tiles for any future tile needs.

"I am soooo overjoyed with the service I…"

I am soooo overjoyed with the service I got from Luxury Tiles. Throughout the purchasing process, my tiles had gone out of Stock, Claire was amazing at keeping me updated on when the tiles would be back in stock, I cannot thank Claire and Alex enough. Your efforts for a smooth purchase are greatly appreciated.

"A quick and genuine experience"

Was recommended Luxury tiles from a friend who also shared a great experience with them. I decided to go for the Venetian blue floor tile for my kitchen/dining room, a very uniquely coloured tile I could not find anywhere else and I am very happy with the results.

Alex and his team were extremely kind and helpful throughout and made the whole experience rather pleasant.

Would indefinitely recommend

"Amazing customer service"

Amazing customer service. Luxury Tiles really helped me source some tiles I needed urgently for a job. Thanks so much

"good customer service"

Alex was very helpful with the problems I had with the tiles

"Customer Service Non Existent"

I ordered two different sets of tiles. Was told one set would be delivered the following tuesday and the second set a week later. The first set arrived 4 days late with a promise every day that they would be with me that day - waited in for 4 days. I was waiting for the second set to arrive, didn't turn up so called and they advised that they were still out of stock and they couldn't deliver for two weeks. I had already advised them that my bathroom fitter was starting that week and I had paid a deposit and it was only because I called, that they even bothered to tell me they were out of stock. Awful service, will never return.

"Significant damage to 2 tile deliveries, no response."

Ordered two lots of tiles from this company , both deliveries had significant damage to the tiles . One set looked like they had been in a skip , the boxes were filthy and all the exposed top tiles were marked and scuffed. 6 boxes of the tiles were damaged , with broken tiles evident on the pallet base . Spoken to both Alex and Clare , the delivery was 4 days ago , still no response to my many calls and e mails.This company has serious issues with their customer service.

"Excellent customer service"

Excellent customer service, phones answered quickly each time, Alex was great at helping resolve a delivery issue, with follow up calls at the appropriate times which made it feel like a VIP tailored experience, well done!! Would recommend!

"Well priced product and great customer service"

Ordered two packs of tiles which arrived promptly. Unfortunately one box must have been dropped at some time. Phoned up and even during the pandemic phone was answered straight away. Sent photos of broken tiles and a new box was dispatched and tiles arrived safely. Happy customer.