"Great customer service"

Hetal patiently explained the product to me and was really helpful

"A very good product and is also very…"

A very good product and is also very cost efficient as I am a student.it is also helpful as it is portable

"Very helpful"

Online chat very helpful and assistant very efficient. Order made and should arrive in two to three days. Fingers crossed product is as good as service!

"Great Support Service"

I was thankful to have such a helpful friendly reply from Ava, when we were confused by the remote control for our new infrared heating panel. Happy to be warm, and happy for the great support service. Thank you.

"Purchased the 180w portable infrared…"

Purchased the 180w portable infrared heater with feet.

Did not come with instructions.

Contacted support via the phone on the website and they confirmed the panel can be use in portrait.

The panel is dangerously unstable and a fire hazard when feet are fitted.

"The IR heater warms my kitchen fast"

The IR heater is great, it warms my kitchen quickly and keeps my bald head nice and toasty.

I did have a problem connecting to WiFi but after I emailed them they actually phoned my and helped me through the process, there aren't many companies with that kind of customer service.

I thoroughly recommend them.

"KIASA. A pleasant company to deal with"

Dealing with Kiasa was a pleasant experience. We dealt with Ava who supplied us with all the information we required and made the purchase of the heaters for our village hall run smoothly.

"Kiasa help to build the gym in my…"

Kiasa help to build the gym in my garage they have review the build and give the design and provide efficient heating system for perfect workout.
Really appreciate your help and support.

"Fantastic customer support"

Fantastic customer support and very quick to respond to messages. Purchased a 1200w smart heater for my shed to keep my work equipment warm overnight

"Great product and excellent support."

I bought the Patio Heater on impulse at the Good Food show at the NEC in June 2023 and I haven't regretted it. The installation was easy, except I had problems connecting it to the Wi-Fi, this was resolved very quickly after an email exchange with Kiasa Customer Support. It produces exactly the right amount of heat for the area it is installed in. I had a problem with the zip on the cover but this was replaced free immediately after reporting it.
Well done Kiasa for a great product and excellent support.