"I needed to have my loan documents emailed again."

I needed to have my loan documents emailed to me again because there was an erroneous email sent to me that my signature wasn't on them. The Customer Service Rep, Eletha Lee was very helpful, polite and assured me that all was well. She quickly re-sent the documents that I couldn't find. Very efficient and expedient. Also, to my surprise, I wasn't on hold very long. Thanks for your excellent service, Eletha.

"Quick and easy"

Using service finance to finance our HVAC work in our house. Spoke with a Vanessa on the phone to finalize and send the money over to the contractors she was very courteous and eager to help!

"Awesome experience."

Awesome experience.

"The Customer Service Representive Johane Etienne…"

The Customer Service Representive Johane Etienne was very patient, helpful and kind. I was paying off a loan for an Air Conditioner, Johane went beyond her normal duties and responsibility to assure me that my loan was satisfied and met the promotional guidelines and agreements to assure that the zero percent interest would be applied to my contract.
She sent me a payment schedule which included all of my scheduled payments that I made along with the zero balance to assure me that no extra charges would be applied. I am very appreciative to Johane and Service Finance for their service.

"Great customer service"

Great customer service, Flora Shacruha explained everything about the process and was very kind. Thank you!! Malysa Hutchinson

"Flora Chacruha"

Flora Chacruha, was very helpful

"Hurray for Timeka!"

Timeka Douse gave excellent service on a Friday afternoon! I called to inquire about a statement that a salesman made to us, and she explained our options with great clarity. She even worked when Hurrican Ian was hitting FL! This woman deserves a raise!

"Darriane was kind"

Darriane was kind, competent, and thorough in making sure that she found the correct information, walked me through the process, and ensured that I was completely satisfied.

"I was having issues with my online…"

I was having issues with my online account and payments. Flora Schacruha was patient and walked me through the process of getting everything set up correctly. I really appreciate her desire to satisfy me, the customer.

"so far so good"

I need help getting my furnace and they did it with no problems.