Nexus Auto Transportation

Transportation Access and Assistance
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889 reviews
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Customer Reviews about

Nexus Auto Transportation

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James

5.00/5.00

"Easy to use app"

Easy to use app. Will update once pick up and delivery is done.

22/04/2025

Alexa Granich

4.00/5.00

"Needed to make a change to the delivery…"

Needed to make a change to the delivery address but there was no way for me to edit it without having to start the process all over again.

22/04/2025

Steven Valentino

5.00/5.00

"Very easy to use and upfront"

Very easy to use and upfront

22/04/2025

Aireon Taylor

5.00/5.00

"Easy booking let’s see how the shipping…"

Easy booking let’s see how the shipping is once shipped will update

22/04/2025

Myrna KMY

5.00/5.00

"Easy booking"

Easy booking with a confirmed final balance due.

22/04/2025

Cory L Vanzant

5.00/5.00

"Easy to use website for scheduling."

Easy to use website for scheduling.

22/04/2025

Chantrelle Crespin

1.00/5.00

"Incredibly unprofessional"

Incredibly unprofessional. I booked with Nexus back in January 2025 for transport in late February 2025 for transport from Colorado to North Carolina and I was quoted a price of $900.00. The week of my move came and I had not heard from anyone at Nexus about when my vehicle was going to be picked up. I had called almost everyday asking for an update and all they told me was that they were "working diligently" to find a driver. Which I highly doubt! The weekend of my move came and I still had not heard anything from them. The day of my move had come and I still had not heard anything. I was actively in the airplane getting ready to move to my new state and I still had not heard anything. I did not hear from anyone about until I had already moved and had been living in my new state for 2 days. They called me and informed me that they were going to pick up my vehicle a full two days after I had already moved and then proceeded to charge me $200 more than I was quoted. So my quote went from $900 to $1,100.00. That's not all they did! I needed to have my vehicle dropped off in a certain town in North Carolina and was told for whatever reason that they could not deliver to that town because of some ridiculous reason about the way the towns roads were? So I had to have an elderly family member drive me out to the town that my vehicle was being delivered to. Conveniently I was told that the driver dropping off my vehicle lived in the town that my vehicle was being delivered to. So, I think it was pure laziness on his part on not wanting to drive to the town I lived in. Overall the worst experience I have ever had! Do not use these people under any circumstances.

22/04/2025

Nicole Nicks

5.00/5.00

"Easy and quick"

Easy and quick

22/04/2025

Robert Murch

5.00/5.00

"Past history with Nexus"

Past history with Nexus, always good.

22/04/2025

Allison E Smith

5.00/5.00

"Good experience"

Good communication

22/04/2025
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