"Carina helped us so much"

Carina helped us so much. She poked her finger on one of the items. It wasn't even gold!

She was professional and cheerful. Even if she had a bandaid!

"Carina was great again"

Carina was great again! Even though she stuck her poor finger with a hat pin… she trudged through and was professional as always.

"Carinas service has always been…"

Carinas service has always been excellent we will be back

"Appraisal"

Carina was very helpful and knowledgeable.
Would highly recommend !

"Great experience!"

Theresa was efficient, friendly (and funny!) and made selling my scrap a breeze! I will definitely be back.

"Why even take online appointments?"

Arrived 5 minutes early for 12:45 appointment. Waited 25 minutes before being assisted. Why take appointments when an appointment doesn’t matter? Might as well assign a number upon arrival like you’re at the deli.
The staff person was pleasant and helpful.

"Selling Coins "

Bellevue Rare Coins were great with helping me sell my coins. I will continue going there for things I want to sell. All of them are really great too work with.

"This place should not be trusted."

Warning: Be cautious when dealing with Bellevue Rare Coins, especially the Lynnwood, WA location. Do not blindly trust them, particularly a middle-aged woman with glasses.

I went to this place to buy a new coin. She asked me for the coin type and payment method, then informed me they only had 1992 coins. I said that was fine. She then set the coin aside and demanded my signature and payment, despite my repeated requests to see the coin first. She insisted, "Once you sign and pay, then you can see it."

Reluctantly, I signed and paid. She handed me the receipt and the coin. When I inspected the coin through the cover, I noticed scratches. I asked her to open it for me, pointing out the scratches. She coldly replied, "It's your coin, do whatever you want with it." When I opened it, the coin indeed had scratches. I requested a different coin, but she refused, saying, "You touched it, so we will not do anything for you."

I was shocked by how she manipulated the situation, using these tricks on customers. This is from a company that boasts 'Trust' and 'Best Customer Experience' on their website. I hope the trick she played on me wasn't because of my race. I trust the company hasn't trained them to act that way.

Now I'm thinking about how horrible the selling experience must be here. I'm definitely not coming back here.

"I brought coins in and the Lady was…"

I brought coins in and the Lady was very nice but did not examine the coins closely. I had a Dollar coin with Eisenhower 1776-1976 on front and the bells on the back. Looking up coin prices they range from $50.00 to $1500. I was given a dollar ,? Now it bugs me if she was honest as advertised.

"This place does not appear to value…"

This place does not appear to value and want to retain a long-term relationship with their customers. I purchased a pair of diamond earrings, only one is GIA. I was told prior to purchasing it, it was the pair by the salesperson. I got the GIA paper a couple days later due to the lead in the store could not find it at the time of purchase. I was really disappointed. When I returned it, they wanted me to give them 25% restocking fee for only having the earrings for 9 days. Their policy is 10 days for any jewelry returns if not satisfied with a restock fee. Their web site did not mention a 25%. I have shopped here several times before, always buying high end pieces.