MSP360 Managed Backup

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89 reviews
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Customer Reviews about

MSP360 Managed Backup

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Ryan Lindgren

4.00/5.00

"Very slick and cost effective"

Very slick and cost effective

23/02/2018

Brian Elkjær Pustelnik

4.00/5.00

"Easy to setup to Backblaze"

Easy to setup to Backblaze - But I have only tried the Home free edition.

20/02/2018

William Cline

4.00/5.00

"Works great"

Works great, and integration with Backblaze was straightforward..

20/02/2018

Kevin van Herk

4.00/5.00

"Good and easy to use"

Looks good and easy to use to (automatically) backup documents to the cloud. Integrates perfectly with backblaze b2.

18/02/2018

david

5.00/5.00

"Coming from Crashplan after they…"

Coming from Crashplan after they abandoned their Home plan, I wish I had chosen Cloudberry in the first place. It is a much easier, more intuitive and a lot faster to backup and restore.

18/02/2018

Peter Scherrenburg

5.00/5.00

"I'm so happy with Cloudberry"

I'm so happy with Cloudberry. Now i have a good and cheap back-up solution. Not only because it is cheap, but also it is a fully working back-up solution that helps me and my company in this scary world with all the scare thing on the internet. Thank you!

16/02/2018

Zeric E

4.00/5.00

"Solid option with many backend storage options, probably best for small to medium shops."

I replaced a previous solution that is dropping support for peer to peer backup. With peer to peer we can pre-seed a remote peer in the same city inexpensively as well as perform a fast recovery if needed. For more tactical backups we use peer to peer, and for more strategic backup we use one of the large cloud providers.

Besides many backend storage options, there other many other good features like client side encryption, block level backup, and compression. The per client price is reasonable and it is well suited for SOHO and smaller shops. There is a centrally managed solution that relies on connecting to a cloudberry server. This should provide some upward scalability, but I have not explored this.

Setup was straight forward providing your back end storage is already established. If you don't have a storage provider already, this of course will add time as that will have to also be setup before Cloudberry can be used.

The interface could use some updating. The product functionality is beyond the scope of understanding for most people without an IT background, yet the interface feels like it's targeted for end users, who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had beginner mode, and an expert mode.

For example, when editing an existing backup set, one has to go through a wizard like interface with many screens even if you are only changing one thing. The user is forced to keep clicking Next>Next>Next>Next>Next>Next> until you are finally able to save your changes. Experienced people rather have all the information on a screen or two and be able to quickly get the area they need to modify.

I've only had one question and I emailed technical support. My question was addressed in less than 24h which is reasonable. I know there are higher levels of support for additional cost if you need faster response time.

11/02/2018

Mike

5.00/5.00

"Straight forward and easy to use"

Straight forward and easy to use. Simple interface is easy to navigate. Great features of pausing and resuming. End reporting also gives piece of mind.

08/02/2018

Chris

5.00/5.00

"After being sent packing by CrashPlan...."

After being sent packing by CrashPlan, being that I'm not an enterprise customer and they're moving to an enterprise-only product offering, I found Amazon S3 and needed a good front-end. In fact, Cloudberry on top of S3 was the only solution that met all of my needs. I won't get into what those needs were, but a couple of examples are file versioning, flexible retention criteria, and easy file restoration. I had quite a few others. Honestly, I can't remember all of them at this point. Most of the consumer-priced solutions were lacking in one way or another. Although S3 supported 100% of the features and is dirt cheap for raw backup, you really must have some kind of front end, and the others I considered (there aren't many) were either lacking in features or lacking in a straightforward UI. Cloudberry was a relief, because until I found it thanks to Steve Gibson's mention on his Security Now podcast, I was bothered that there didn't seem to be any alternative to CrashPlan that was going to meet all of my needs, and something was going to be compromised. So in short, Cloudberry will also support other services in the event that I become unhappy with S3, Cloudberry is pretty simple to use, and Cloudberry has not only every single backup and restoration feature I wanted, but many that I don't personally need but am thrilled to know it could do if I were to need them. There is a lot of flexibility in its end-to-end "trust no one" encryption capability that I intend to explore at some point. I have to disclose that I'm still using the free version because it does happen to support everything I've needed, but I keep feeling like I want to go buy the paid version just to encourage ongoing development and help improve the chances that I'll still have this product in my hands for the foreseeable future.

08/02/2018

Donald

5.00/5.00

"It just works"

It just works. No fuss no muss. You link your AWS account to the backup software, you select the directories to backup and the schedule, done. Really, its that easy. I get an email each day with the results of the backup.

08/02/2018
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