"Excellent customer service!"

Excellent customer service!
The lovely young lady who dealt with my order, had the right manner for dealing with customers and their orders, she was articulate, friendly and thorough - indeed, a credit to Thuasne

"Good company"

Used Thuasne a few times now always polite and efficient, realy is a pleasure dealing with them.
Orderd yesterday are here today what more could you need thank you Thuasne.

"Very happy"

Very happy, ordered, received an email saying item would be delayed, but then received it the day after!

"Amazing Support!!"

I had purchased the quite wonderful Thuasne Malleo Dynsatab ankle brace having sustained ligament damage many years ago and had so many sprains from various innocuous injuries over many years. The brace literally is life-changing and I cannot rate it highly enough, saving me from innumerous sprains.
Equally importantly, I had an issue with the velcro on one of the straps and contacted Thuasne directly (after the retailer I purchased it from went out of business). Rather than turn me away, they dealt with the issue immediately and organised sending a replacement that very day!
It is rare to get such attentive service, especially as the original purchase was made elsewhere and I am super-impressed by the whole experience.

"Excellent after sales service"

Excellent after sales service, couldn't have wished for a pleasurable experience.

"One of the best experiences!"

My experience with Thuasne can only be described as one of the best! From receiving the Action Reliever (an extremely good product) to the exchange (I had measured myself incorrectly) and receipt of the new one, the whole experience with the staff of Thuasne was brilliant!

"Email Enquiry"

I recently made an email enquiry on the company website. I was not really hopeful for a response as website enquiries are rarely responded to. The response I received could not have been more helpful and professional. I cannot recommend this company high enough.

"excellent service orders dealt with…"

excellent service orders dealt with promply and delivery very fast

"I purchased the Thuasne Lombastab back…"

I purchased the Thuasne Lombastab back belt over six months ago to help with the degenerating discs in my back (a gift of old age). The belt has done a great job providing support on either side of my spine perfectly. Not only is it a great product but I had a small problem where a locating piece had fallen off - I rang Thuasne and Georgia in their customer service sent me a replacement belt immediately. Fabulous service.

"Experienced numerous difficulties in…"

Experienced numerous difficulties in ordering my compression sleeve for
Lymphoedema. This is a new product for both my Surgery and Pharmacy and I had to involve Sophie at Thuasne on several occasions. Without her help and persistence I doubt that I would have received the sleeve. Early days but first impressions are good. Hope these difficulties can be ironed as it becomes better known