"HandyExperts - Plumbing "

Had to book urgent appointment and customer care, timing, price, attendance, and very helpful engineer - all on point. Would definitely recommend.

"Fuse tripped on CCU and wouldn't reset - no heating or internet"

The service was prompt, with the electrician arriving within a few hours, recognising the urgency, and there was no extra charge for the emergency call-out. Hemal did his utmost to finish quickly and left the area clean. Easy booking, prompt assistance, knowledgeable staff, and simple payment process. I’ve used HandyExperts in the past and will definitely use them again.

"Excellent service and efficiency. "

I've been using Handy Experts for many years now. They are so efficient at dealing with problems. My rental flat had an issue with the boiler on one of the coldest days of the year and they sent someone out within 5 hours and fixed it. Their phone line always has someone at the end of it who is helpful and friendly. Can't fault them.

"Deliberately misleading"

Put job on Checkatrade, got their call within minutes. Very gushy woman who put me on edge immediately. I wanted 2 external security lights installed. She said it would be £99 ph, could not be much more as (and I quote) "they buy all the wiring and stuff in bulk". Agreed to an 8.00 - 1.00 slot 2 days later. On the day, electrician rings at 10.15 + says he can't come til after 1.00 now but can't say how much after 1.00. Also that it would be 4 or 5 HOURS work! When I said I had been quoted £300 by someone else he tried to argue it waz not possible! (The other electrician has since done the job for that price incl providing one of lights btw). I cancelled the electrician + sent Handy Experts an email detailing my unhappiness at wasting a day off work for this. They replied apologising and offered me £25 as compensation. I replied to accept this with my bank details but that was a week ago + nothing has been received. I will remember this and if I ever find untoward activity on my account I will be notifying the Police they had my bank details. I have submitted a complaint to Checkatrade about them too but they say it will take several days to appear.

"Absolute nightmare"

Absolute nightmare, Michael the plumber, or drainage expert attended my place last week to fix a drainage problem at my place with the hourly rate + VAT, only to make things worse. With his very brief visit (half an hour), not only the problem of drainage did not solve, there is now overflowing at my place when I turn on my washing machine.

"DO NOT USE THEM"

DO NOT USE. THEIR SERVICE IS A JOKE.

I had an electrician booked for Monday 4th, and took a day off from work for it. On Friday 1st, they call me to reschedule. I begrudgingly accept to move the appointment to Monday 11th morning (8am to 1pm).

Today (Monday 11th) at 11:30am, I still haven't heard from them. I call their office, and they say that the electrician had to cancel the appointment, and that he should have called me. WELL, HE DIDN'T. Isn't that what HandyExperts is for? Booking appointments? What do we even pay them for?

Anyways, after complaining that I had to waste a 2nd day off work, they tell me that they'll find someone to come in the afternoon (2 to 5pm).

The electrician finally came at 3pm, but then he told me that he didn't have the cable needed to do the job, so he'll have to come back another day.

I'll find someone else who doesn't waste my time, and so should you.

"On time and efficient."

On time and efficient.

"Very helpful n professional"

Very helpful n professional

"Expert Service"

Expert Service. Did have to cancel one appointment, but due to circumstances that were out of their control. Job well done, didn't go above quote price. Would highly recommend.

"Reliable service"

Reliable service, very easy to book online. I have been using this company for few years now. I would happily recommend their services.