"Faulty Kettle still under Guarantee"

Bought electric kettle via Amazon. It went faulty under guarantee, saw purchase was registerd and filled in the on-line forms couple of months ago. Heard nothing since. Tried in vain to speak to someone at Ozaroo about it.

"I bought a Severin toaster from them on…"

I bought a Severin toaster from them on March 8th this year and today it stopped working just keeps tripping the electricity supply ! It comes with a two year guarantee. But i am unable to make contact with anyone at this company to sort this out . I am extremely frustrated with there service . Mr R Ouseley .

"This company should be avoided…"

This company should be avoided especially if you order something from them and you need to return or just have a problem….
They don’t answer messages you send and if you try and call them you will have many options on the automated answering service to choose from which in fact I have tried everyone of and still you will never get to speak to a person…they say if there’s a problem send us a message through whatever outlet you’ve ordered through and we’ll get back to you in x amount of hours but they never do…I’m owed a refund but I think I can kiss that goodbye unless maybe I involve my bank perhaps they’ll have better luck…STAY WELL CLEAR!!

NOW they're asking for details nearly a year later whats that all about and Trustpilot are saying if I don't reply then my review may not be genuine....

All my reviews are genuine...it's funny how they want details now, maybe if they'd replied to my emails or answered the phone when I tried contacting them in July 2023 then I wouldn't have had to write the review in the first place...

"Avoid avoid avoid"

Really terrible customer service. Complete ignore you, advertise free returns and do not honour this. Avoid at all costs

"Perfect service!"

Perfect service!

"My Australian Order"

My Order, the third with Ozaroo, was promptly processed and quickly passed to shipping for despatch. Whilst I have yet to actually receive my order with overseas despatch, there is confirmation of the package in transit for delivery in Aust within the next 4 business days. Great handling, thank you Ozaroo.

"Great service"

As always a super fast service

"Brilliant service and price"

Brilliant service and price, arrived next day👍

"I have used this firm for the past few…"

I have used this firm for the past few years the price is reasonable, and the delivery is excellent l only have to wait a few days, and they always keep me updated, l will definitely carry on using this company.

"Good range of products"

Good range of products. The prices are competitive & delivery is fast.