"From Sharon Wells"

Thankyou Leah, you're very good at cutting, and so quick, best hairdresser I've found in many years. X

"Awful customer service!"

Awful customer service!

"Not what I asked for "

The salon its self looks lovely, the staff not overly welcoming. However I booked over a month in advance for my aunts wedding I booked two appointments, one hair up for me and a blow for my mum. I called back same day just to checked the booking was correct this was confirmed. When I arrived the stylist thought I was having a blow dry when I said no hair up she said the receptionist must have taken the booking wrong, but insinuated through my appointment that I’d booked wrong! I hadn’t, the booking was taken wrong. The problem came when I showed the stylist the up do I wanted to be told that she’d done this before and a few times.. I thought great! The photo id shown her was loose pretty up style rose bun with loose curled fridge and a few loose curl coming from the bun. To say the stylist was not prepared is an understatement. The first red flag is the white doughnut used, I have dark dark brown hair, I assume this is because the booking was taken wrong. The stylist then tells me this is an “advanced” hair style and that she’s not done this before as you have to take courses in this, contradicting what she first told me! I did not have high hopes and I was right too. It looked awful the bun was tight and a back combed mess with tight ringlet curls for the fringe and chunks of curls coming of the back combed mess of a bun. I wish the stylist had said she can’t do up do’s and I would have settled for blow dry. I wish I’d addressed the issue in the salon but I was upset and just wanted to leave, Instead I paid £45 to go back to the hotel take this mess out, spent 30 mins trying to get the backcomb out and wash my hair and style myself all before the wedding. I also tried to find a email to be able to address this directly to salon however I wasn’t able too. So here I am! Maybe triple check your booking, and make sure the stylist you have can style your hair the way you want before sitting in the chair

"Rebecca is like a bestie you look forward to seeing.…"

Rebecca is like a bestie you look forward to the catchup when I go get hair coloured which is every couple of months. Had more bad hair experiences than hot dins. No more with Rebecca . From arriving at reception to the wash, amazing head massage and the goodbye, a relaxing zen experience.

"Top marks for this Salon"

Always happy with the cut, colour and general service.
Team are friendly and welcoming.

"Lovely Salon, Great at what they do !!"

Lovely salon, great at what they do and are always friendly and welcoming. I would definitely recommend to friends !!

"10/10 would highly recommend!"

Been quite a few times now, really good service and customer skills, friendly and welcoming team, would highly recommend!

"What a fabulous hair salon"

What a fabulous hair salon. The best always makes look and feel good and relaxed afterwards. Very friendly and professional. Will not go any where else

"Fantastic salon in the heart of Chertsey"

I've been a very happy customer of Leah Durrant's for many years and seen different stylists. They have expanded and now have two salons, which are clean and modern inside. Currently Sophie looks after my hair and has taken time to listen and provide suggestions on colour and cut as well as how to care of my hair after my visit. Highly recommend!

"Had a really good experience with the…"

Had a really good experience with the Leah durrant hair salon. Sophie done a really good job on my colour and done exactly what I asked for. Had a lovely massage at the basin. Really impressed with this salon. Highly skilled and talented really recommended.