"The agent was very courteous and exact…"

The agent was very courteous and exact in his comments.

"Fraudsters"

Fraudsters. I thought this was a Delta number and I wanted to change my itineary. Their MO is to convince me that my flight did not go through because I did not book properly, try to book the flight themselves and wanted to charge me 278.35 dollars extra. I almost went along with it until I got an email to confirm the charges and I realized that they were not Delta at all and were a fraud company. This impersonation is CRIMINAL and I had to lock all my accounts afterwards.

"Very understanding and helpful thank you"

Very understanding and helpful thank you

"Un vuelo bien."

Un vuelo bien.

"Rick was amazing as an agent"

Rick was amazing as an agent. He was helpful and patient as I explained what I needed completed. Give him a raise.

"I had my flight canceled with another…"

I had my flight canceled with another company and they only had another flight late in the night as I had two children with me I decided to buy a ticket through united when I bought it online I put the correct date which was on the same day but when I finished that I went to take the plane the date was incorrect so i couldnt to take the flight the united employee told me to call to cancel and have a refund and she said if call before24 hours I would have free cancellation but when I called around 30 minutes after I bought the tickets they charged me 150 dollars more than the value of a ticket when I canceled and I don't think it's fair because I canceled it at the same time. So I had to stay at the airport with two children until late at night because with the money I had I bought these tickets. When I called, they answered very well and at the airport too

"Rick was Very helpful in finding an…"

Rick was Very helpful in finding an alternative flight for my daughter and friends.

"good fine and well"

good fine and well

"These people are criminals"

These people are criminals. They presented themselves as United Airlines and charged my husband a $125 change fee, told him they canceled his flight. They had done nothing except taking our money.

"Review on the assistance by Claire."

Review on the assistance by Claire.
She was most helpful on arranging my flight tickets, for my upcoming trip to California, in an expeditiously and throughful, as well as amiable and courteous way.