Ramrugby.co.uk
Mrs Kirchin
"Amazing customer service"
I contacted them by email to see if the item I wanted was in stock and how long delivery would be, as it was needed for my sons birthday in two days time. They replied to my email immediately, and told me if I ordered before a certain time, it could be dispatched straight away. True to their word, they dispatched immediately for delivery the next day.
Unfortunately the delivery company were less than professional when it came to delivering the product, but ram rugby sorted that out perfectly too.
No faults and I would be happy to order from them again. The item is perfect and my son was delighted with his present.
MR N CURHAM
"Great product and exceptional service"
Great product and exceptional service. Ordered on 22 December with a note to ask whether it would be delivered in time for Christmas. Got a call back letting me know that they would try but no guarantees due to the courier being very busy. Offered for me to pick up from the office which is nearby to home.
They (Sarah) then called me back and asked if I would be around for them to drop off at home on way back from work! Superstar - and my boys are now merrily practising their tackles without endangering my life or limb!!
Dave
"Very quick delivery especially given…"
Very quick delivery especially given the proximity to Christmas Day, ordered late on 22nd delivered on 24th!
Tackle Shields feel very good quality and can’t wait to use them!
J Bungay
"Delivered quickly"
Delivered quickly. Good quality and exactly what we wanted.
Pam Roberts
"Quick delivery and product in excellent…"
Quick delivery and product in excellent condition
Peter Bennett
"RAM were excellent; Parcelforce were not."
Excellent response from RAM. Would be 5 stars if Parcelforce updated their delivery progress. RAM said it would be delivered on Monday and it was. Sadly it was left with the neighbour whose present it was because Parcelforce tracking said it was still in their distant depot until I got a message saying it had been delivered.
Brad19
"An error which was very well handled"
One item was left out of the order but when I followed this up they contacted me immediately to apologise and put the additional item in the post straight away.
BEN NOBLE
"Really quick delivery"
Really quick delivery, quality product, thanks guys.
Steve Hunter
"Didn't receive order but problem sorted ☑️"
Placed order , didn't receive item even though I had received an email telling me it had been posted, when I enquired I was told item was out of stock for 2 month!!!! Why tell me it's in the post when you haven't even got it!
Received a replacement item, quickly and communication excellent
Amanda Marshall
"Excellent service and super helpful - 5 Star Service"
Excellent service and super helpful. I ordered 1 Kit bag but needed 2 in the end. Popped an email to them and asked if I could add another bag on to my order without incurring another delivery charge. Most other companies would be like no, order another one on line and we can add another delivery charge. They contacted me up the next day, dispatched the items that night and boom, items received the very next day. Super helpful and great price to boot.
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