Royalcraft
roger haynes
"We recently purchased a wentworth table…"
We recently purchased a wentworth table and six chairs upon delivery the table was damaged,the back up service from the company and Georgina libra was exemplary,the speed in which the table was replaced was amazing other company’s should take a leaf out of there book to royal craft the customer is king ,I would highly recommend them
Liz Weight
"Terrible "
Terrible service
Half my order did not arrive even though I’ve paid in full, have phoned constantly but on one seems to want to help, just getting palmed off with we will look into it and then I don’t hear anything back. Very frustrating and feel like I’ve waisted my money and been ripped off!!!
Caroline Ellaway
"This is a review of a Royalcraft…"
This is a review of a Royalcraft Padstowe 2 seater bistro set.
I recently bought this set mostly for the table as existing blue metal chairs were still in good condition.
When you fold the bistro chairs it is really hard to avoid trapping your fingers. There was a warning in the box but the design is awful. Also carrying them folded is hard as the metal slats are so angular.
The table is fine but the chairs are going straight into metal recycling rubbish.
dibber
"Excellent service …"
Excellent delivery service with regular communication and updates. The product was a good price, well-packaged and of good quality.
elaine
"Good price"
Good price, quick delivery & great communication
Won't be opening the boxes/constructing for another couple of months but hoping will be easy to construct & good quality 🙏
Altan
"One of the chairs was delivered broken"
One of the chairs was delivered broken. I tried reaching the company through their website, but got no return.
Neha
"Good product, lengthy build time"
The final product was good in the end but you need quite a few tools and materials to make this, read the manual in ADVANCE to know what you need! Also, it did not take my DIY friend and I 4-6 hours to build this...more like 10-12 hours. We built this in January so we lost light and had to leave it half way which is not recommended but luckily no windy night so it stayed put for us to continue the next day. Be prepared to deal with many, MANY self tapping screws and bolts that don't seem to ever reduce in numbers.
Susan Cunningham
"On time & courteous driver"
On time & courteous driver
Liz
"Excellent customer service (and beautiful products)"
Excellent service, delivery arrived quickly and on time. Unfortunately we had two damaged chairs so contacted customer services with photos and videos who immediately said they would send out two replacements. No quibbling, no arguing, excellent service. Replacements and arrived and all is good 👍👍
David Cook
"Rattan Garden Cube 9 piece"
Quick delivery and just has described. Easy to put together. Thanks
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