Mr Window Ltd
Mrs Shani Russell
"We had a bay window put in Febuary and…"
We had a bay window put in Febuary and so pleased with it. It was done so professionally and there was no mess. Definitely recommend to my friends.
Ian
"Well done Mr. Windows"
I had Mr. Windows fit all the windows, 3 doors and a porch, 2 years a go at my daughters house the job was completed on time and still looks good as new.
I had to have 4 windows replaced at my own house after very badly fitting windows by another company.
I had no hesitation contacting Mr. Windows from the first visit and survey to the fitting by George, he carried out a first class installation clean and caring for my property.
So well done Mr. Windows.
Steve
"Mr Robinson, Colchester"
After excepting the quote online the whole process was very straight forward from start to finish, we had the surveyors visit the following week and then soon after we received our install date,
The installer turned up on time and fitted our new door very professionally and with very little mess, communicating with myself throughout his visit and he gave us the best advice for looking after our new door as well,
We are very please with our new door and would recommend Mr Window to anyone
Guy Heath
"New frames installed"
The installation was delayed because of Covid restrictions and as a consequence took longer than anticipated. However the work was well done and the finished windows and frames were excellent and we thought very good value for money.
Jim Elder
"6 stars for Mr Windows 👏…"
Salesman was honest not pushy and no need to negotiate or hassle him to better his offer, the quote was very competitive. Job required scaffolding which was very well and quickly erected. This was a small job (two windows and a kitchen door). George the fitter was friendly hard working and did an excellent job in only 6 hours. He left the place clean and all the finishing was first class. He even fixed our conservatory door and guttering while he was here. I had no problems when ringing Mr windows and was always dealt with efficiently and respectfully. The product is really nicely made. I will certainly be recommending Mr Windows and will be returning for any future needs. Buy from them, you won't be disappointed...
JC
"Poorly fitted"
Had windows fitted in 2013. There were a few teething problems at the beginning and a leak that were fixed but I now have seven windows with condensation. This is a ridiculous amount! I know people to have had theirs for much longer and they have not had that many (if any) go. I'm sorry but I wouldn't recommend them as I have been told that for that many to blow, poor fitting was the reason.
Robert Croom
"Great Service, and sent out replacement on the same day as fitting."
I was very apprehensive, having our windows and doors replaced as you hear so many bad stories about this industry. After a lot is searching I decided to go with Mr Window, as they’re reviews were good and also reasonable value. The process was simple and they didn’t pester me. When I finally placed the order, and they turned up to fit, unfortunately due to an error they sent a door that would open on the wrong side. The fitter flagged this to the office and they called me, after a short, present discussion they explained that they would make a new one and send out now!!
This arrived in the afternoon abs was duels fitted.
All damaged due to rip out was repaired and the fitted cleaned up excellently.
I would highly recommend, and once my planning is agreed, I will be getting the front of my house completed too.
Thanks Mr Window.
Wendy Hanks
"VERY HAPPY"
Just had double glazing fitted throughout the house with leaded squares. I am absolutely delighted with the quality of the windows. Mr. Windows quoted a very reasonable price, came on exactly the day they said and the staff were wonderful, got on with the job, finished in good time and cleaned and removed all the materials etc. definately 10* Wendy/Westcliff on sea.
Ritchie
"Poor quality Windows, Customer Service and Warranty"
Within a few years of installation many of the windows have blown and are of poor quality. Took me 6 months to get Mr Windows to acknowledge that my warranty was valid - even though I sent them the documents - only on the mention of legal action did they decide to send someone round who subsequently took inaccurate measurements. Tried to charge me a huge labour cost to get them replaced under my guarantee! Still the work is incomplete so will find someone else to replace their poor quality windows - avoid this company as any guarantee isn't worth the paper it's written on.
Teresa
"Very poor after sales service"
I had not long moved into my present house with my son after a separation. The first job was to get new windows and front door, not a cheap project for a single mum. All went well to start with, all fitted ok. Had a problem with the front door, but someone came and and got it sorted. During lockdown I had plenty of time to get stuff done; I was going to fit a blind in the kitchen when I noticed a problem with trim around the window. The previous owner must’ve had a blind and had left the brackets up to which I hadn’t noticed. So, instead of the fitter asking me if I want them taken down because they was in the way of the trim, he cut round them. So now I have took them down I have gaps in the trim which looks unsightly. I have been in contact constantly since April and now my emails and messenger messages are being ignored. Not a very good aftercare considering the cost and for the sake of a couple of bits of trim it has left me with no faith in this company and unfortunately for them, other projects I was going to use them for, I will be going elsewhere.
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