"My clients were initially denied…"

My clients were initially denied boarding on both outbound and return.
It was finally resolved, but it was very stressful.

"Victoria Petrovska was amazing with…"

Victoria Petrovska was amazing with getting us a good fare and then was there for the follow up. She answered all our queries promptly and took care of whatever was asked of her. We will definitely contact her for our future travel plans. She deserves a big THANKYOU🥰👍

"They are the real deal!"

Manuel provided us with several options and was able to customize our flights for a little better deal as well. Having a lie-down seat to Italy was the most important to us and Manuel was so easy to work with. He answered all my concerns and questions. Would 100% use BC Consolidators again!

"Professional, resourceful, friendly, and efficient"

This was a great experience and I will do it again. The team was very responsive and accomplished what I most definitely could not do on my own. I especially appreciated their efforts to find an airline in the Star Alliance network so I could get points. Highly recommend.

"Thank you for being so caring"

Thank you for being so caring, responsive and thoughtful in arranging for my recent tickets to Europe. Everything worked out great and I felt very well-prepared. Till we meet again.

"Professional and great follow-up"

Professional and great follow-up

"Two issues"

Two issues; first, we went with BCC at a slightly greater cost, because they offered an upgraded level of travel insurance for the basic cost. Once we booked, we were told the agent had made a mistake and the travel insurance upgrade was not available. Secondly, we flew Turkish Airlines through Istanbul on our way to Saigon. We missed our flight out of Istanbul (totally our fault with time zone issues). It turns out that missing the second leg of our journey, Turkish Airlines cancelled ALL of our future flights. After a great deal of stress, time and money, we were "rebooked". I subsequently sought information on the ability to change our ultimate return city. I was unable to reach anyone at Turkish Airlines and left several messages, and emails, to BCC. Given the time change, when I was actually able to reach our agent, I was informed that there was only one potential option and, in spite of receiving our earlier emails, I was told the "team" was just leaving for the day and couldn't assist until the next day. They had my email for a full work day and could have forwarded the information to me then. I'm still not sure who placed us in K class, but the end result was there were NO options for flexibility. I can't say it was their fault, but I don't feel like I was provided with reasonable customer support in the process.

"You get what you pay for"

I don't think I'll ever use BCC again.

Pros: I saved a few hundred dollars on a RT flight to Asia.

Cons: The booking process was cumbersome and drawn out. Once I was on the trip, the airlines wouldn't allow me to make changes or upgrade because I had gone through a travel agent. I had none of the flexibility I'm used to with direct booking. When I tried to get help from my agent at BCC I got dead air space for 3 days!. He was apparently out with a personal emergency and no one was covering his desk. I still haven't gotten my mileage credit on the flights.

Overall, the cost savings was not worth all the hassles and limitations. Lesson: you get what you pay for.

"Initially I doubted about site … but…"

Initially I doubted about site … but the site was awesome and trustable …. We will use in future travels definitely thru BC consolidator site

"Efficiency plus"

The agent who managed our reservation was excellent. Followed up on all of our inquiries, especially since it was the first time that we used this company. Extremely satisfied with the overall service provided.