"Work In Progress & Early Review"

I started a contract for website development with Fatbit about 7 months ago. I was nervous at the start as we are in different countries and their were some initial concerns. However, once I started working with Aditya I knew that things would work out. Aditya is someone that is educated, articulate and, most importantly, knows the importance of customer service. I trust his knowledge and help on an almost daily basis. For many companies in North America like me, this is where something known as high trust agreements help both parties achieve objectives.

In a High-Trust Agreement everyone understands:
-The results to achieve
-What roles everyone will play
-What expectations and standards must be met
-The importance of customer service

My project isn't done just yet, but when it is I will be back with what I hope will be an even better review of Fatbit Technologies.

“Without trust, we don’t truly collaborate; we coordinate or at best, cooperate. It is trust that transforms a group of people into a team.” - Stephen Covey

"Bugs galore, none delivery of product"

Dealing with FATbit Technologies for the installation of the YoKart! which is their multi-vendor marketplace solution seemed at the time to be a good idea based on what could be found online. Anybody with fresh eyes looking at their proposition could be easily drawn in to thinking that the solution was robust and fit for purpose.

Advice to anyone in retrospect, DIG a little and you will find that reference websites no longer use their multi-vendor script, they use WooCommerce or Shopify, or have gone offline, or exist in a broken state. Big claims in National newspapers are paid for articles by their CEO, and it is really difficult to find many working examples out in the real World.

Our experience:
- 4 months of wasted time and effort and money
- out of pocket expenses on hosting whereby our original and good hosting was blamed for issues on the first shambolic cycle of installation... £500 later on hosting prescripted by FATbit, the same exact issues appear, i.e. the same bugs
- 3 weeks of arguing with the assigned business analyst that there are bugs preventing us testing end to end processes, and them not accepting that bugs existed... finally, taken to their basis team who confirm scripting bugs and make fixes, but provide no documentation or explanations
- the fix causes other issues and we get a change of business analyst to drive things along quicker. Still extremely slow and even more unexplained bugs
- no explanation about fixes still

>> Demanded money back at the 4 month point as the product is not fit for purpose, and they have secret hidden terms within a FAQ that aren't the ones that are obvious on their website, i.e. the ones that you would read when making the purchase in the first place and attempted not to issue a refund after delivering nothing.
>> FATbit only offering money back when a bad review was left about the experiences, expecting that to be a barter deal for removal of the review a full refund was issued. Removal of a review in exchange for a refund is unethical. Avoid.

"Great Service"

Great Service

"FATBIT has excellent service!"

FATBIT has excellent service and has really helped us establish our business. Always willing to help and always available!

"I love the platform"

I have been working with Fatbit for 9 months and they are excellent, good services, good communication, the platform is very easy to use and interactive and my Project Manager Ramandeep is great, helpful, smart, always willing to help you!! Good work guys!!!

"Really good and professional team"

Really good and professional team, much more better than all my expectations.
5 stars !

"I have been working with FatBit for 7-8…"

I have been working with FatBit for 7-8 months designing & developing our custom modules for our platform, so far they have done a good job. The team we are working with is very diligent, honest, and hard working.

I definitely recommend FATBIT technologies and their team as a partner for your technology project.

Choosing FatBit was a great decision for my Business. My team manager Shekhar Sharda always responded promptly and never gave me any problems. He is diligent and willing to solve any issues we have. I'm extremely impressed with how great of a job the team did on everything from design to functionality. Thank you very much FATbit, it has been a true pleasure working with you.

"We are really enjoying and great…"

We are really enjoying and great experience with FATbit Team, thank you for the your support.

"Initially"

Initially, I was looking for many marketplace providers and found quite a few too. After weighing pros and con, I found FATbit is suitable for me. Because someone have idea about the marketplace but no knowledge of technology then it is the best place to start. You will have ready made template for your requirements, play around as many time as you like and generate the idea what needs to changed and customise according to your needs through FATbit and you are free to launch. So far I very satisfied and continue with FATbit.
Financially, it is fairly priced and we can independently run ourselves.

"The Online Grocery from Grower fulfills…"

The Online Grocery from Grower fulfills all my requirements. The user experience is great. The admin panel is clear and easy to use and understand.
The team who was working with me (Mr.Sharma Aditya) was so understanding, patient and fully knowledge of new technologies.