FATbit Technologies

Electronics & Technology
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83 reviews
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Customer Reviews about

FATbit Technologies

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Julian Callanan

1.00/5.00

"Avoid this company"

There is no way to summarise the terrible experience I have had dealing with this company.

Too much project management and not enough developers. No attention to detail. Working on too many projects in parrallel. Aggressively chasing payments ahead of milestone deliveries. Continual delays and not following up on requests.

Most frustratingly too focused on what is in and out of scope.

We were meant to build a big website with these guys and in the end pulled out after just one phase.

My advice, find a different Web developer.

11/09/2020

Andres Vasquez

5.00/5.00

"Great Solution for Fast Launch"

Great Solution, great customer service and support, the team is very professional I have doubts at the beginning that when time and products were delivered, everything great! Recomendado!

24/07/2020

Félix Avellán

3.00/5.00

"Good but proceed with caution!"

I would have given a 3.5 star or Good review, but the option goes from average (3) to great (4), so left it at 3.
My experience with FatBit has been very good, I mean, the price for the software is excellent, and the system is really good, their people are nice and usually reply in a few hours or less.
So...why 3.5 stars you might ask?
Well, I would say that there's a bit of "hidden costs" if you would call it, you get 10 hours of support for 1 year for free, however, these hours are fast consumed without you even knowing.
Before I mention some examples, just know that 2 to 3 hours will be gone just for them to install and test your system.
Example 1: if there's a bug in the system, they won't deduct the hours they take to fix that bug from you...HOWEVER, they will take some time for communicating about this bug...weird I know.
Example 2: let's say you see a word or phrase that is not translated the correct way...again, they don't deduct the hours they take to fix that, BUT, they will take some time for communicating about this.
So at the end, in essence, they ARE taking your time to fix a system issue, so the 10 hours are not really totally yours.
SO.....Would I recommend? YES, for sure, just be cautious and clear about the post support, if not, it can get very expensive, very soon.

27/05/2020

Andrew Krampton

5.00/5.00

"Fatbit & YoRent"

Fatbit was able to accomplish everything my rental website needed in a timely manner. Communication was excellent and the final project exceed my expectations.

29/04/2020

Ján Krošlák

5.00/5.00

"This the best company for platforms…"

This the best company for platforms what I need. I have from this company 2 platforms and I am very happy so I choose this company. Perfect programmers and all team. Thank you

28/04/2020

Ssemanda Ronnie

5.00/5.00

"Efficient and good at responding to…"

Efficient and good at responding to issues. The trainning was very helpful and it helped our startup company discover the robustness of the system.

22/04/2020

Darryl Padgett

5.00/5.00

"Great software design company to work with"

I had a great experience with Fatbit technologies. The team is professional and communicates well. Definitely recommend if interested in custom e commerce solutions. We will continue to work with them.

01/04/2020

John Calub

5.00/5.00

"Great customer service!"

Great customer service! Even with the delay we experienced in setting up, they voluntarily extended our FREE tech support for a few more months. Tech support team also very patient in assisting us every step of the way. Hope to experience the same as we now work with them for long-term. :)

24/03/2020

andrew Munnings

4.00/5.00

"It was a great experience"

It was a great experience, they respond very quickly and they give you your product in a timely manner with.

19/03/2020

Henry Widjaja

5.00/5.00

"Very good platform for collaboration"

Very good platform for collaboration

18/03/2020
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