"Auto gekocht bij all cars na enkele…"

Auto gekocht bij all cars na enkele weken al problemen met de versnellingsbak en moest helemaal vervangen worden. Dat werd gelukkig vergoed. Even later fout meldingen in het systeem, achteruit rij camera storing, dodehoek detectie storing,verlichting om de klap stuk. Naar een andere garage gebracht en blijkt een auto met een flink schade verleden te zijn. Daarna gelijk all cars gebeld en werd verteld dat de garantie over is dus ze kunnen niks meer betekenen. Zacht gezegd schofterig voor een auto van 23500,- klacht na klacht dat we nu op het punt zijn gekomen de auto maar gaan proberen te verkopen. Eens en nooit meer zwaar en zwaar ontevreden.

"All cars is the real deal!"

I started with dealerships. Got several offers. So I decided to use some of the .com sites. I tried Carmax, We buy any car and Allcars.com Allcars.com came in with an initial offer on my 2018 Honda Accord that was way above the dealerships! We buy any car contacted me first. But couldn’t get a field rep to me for a week. Vinny from Allcars.com reached out to me with an offer and I told him I had a couple other companies coming to look at the car. This was a Friday. He said I will have a guy come inspect the car on Monday! They sent a third party guy out to come to inspect the car. He went over the car with a fine toothed comb! Took an hour! The next day Vinny contacted me with a final offer that was a couple hundred dollars less but was still thousands of dollars over the dealership offers. I agreed. I was a bit apprehensive about signing a contract and sending over night my title to a stranger. I texted Vinny that I wasn’t comfortable doing that so he called me personally and talked to me and explained how everything works. I even told him that because his name was Vinny from New York that it made me uncomfortable! Lol! I sent everything with the label they provided. The next day he said he got it and that my check was on the way! I got the check the next day and deposited it by phone and the check has already cleared and they haven’t even picked up the car yet! Super fast, super easy, and super fair! Guys if your car is a piece? Pictures can be deceiving! They will inspect every inch of your vehicle with special tools! Even a microphone for the engine and a smell detector for the interior! They are no joke and they are professionals! You will get a fair offer for what your car is worth! Thank you Vinny and thank you Allcars.com. I have your money! Now come get your car!

"Replacing parts without consent"

Booked my car in for an MOT. Staff are nice and friendly but I’m concerned about removing and replacing parts without my consent, the wiper blades were changed and I was charged double for the identical blades available on line. I won’t be using this garage again

"I made an agreement to have my car picked up and they were a no show"

I made an agreement to have my car picked up on Friday from 7am-11am. No call and a no show from the company. i made 3 phone calls to them. they said we will have someone out there. i waited till 3 before rescheduling. they set me up once again for today (Tuesday) once again no call and a no show. Once again I called them to ask why. They say they are busy I totally understand. But come on, iv missed 2 days of work because they couldn't take the time to call and let me know. They arnt going to pay for the days iv missed. There is no way id suggest useing this place. common curtesy to contact a customer goes a long way. Instead of me leaving a bad review on here, yelp and google.

"On Nov 25 Allcars made me an offer of…"

On Nov 25 Allcars made me an offer of $69,475 for my car. On Dec 5 the appraiser inspected the car and no issues. On Dec 6 the Allcars rep called me and confirmed that the vehicle was in great condition. However “the market had changed” for my vehicle and they could only offer $63,000. Really? The market on the car dropped $6,475 in 11 days? I could believe some drop but almost a 10% drop, hard to believe.
They shouldn’t make offers they can’t keep on cars that pass appraiser inspection.
They took up my time and other opportunities and didn’t live up to their end.
Untrustworthy.

"Smooth and quick sales process"

The process was smooth, easy, seamless. I worked with Vinny throughout and he kept me posted and explained each step of the process. My check arrived when he said it would in the amount we agreed upon. Would recommend selling your car to the them.

"Don't truct Allcars.com"

Received an offer from allcars.com. The first inspector never showed up or called to say they were not showing up. When inspector did show up they told my wife and I the car was in excellent condition. When I received the feedback from allcars.com they reduced offer by 2000.00 due to inspection report. Jim and pete were horrible to deal with. While there customer service team was polite, their communication and lack of timely responses were poor.

"They tried to low ball me on my car and…"

They tried to low ball me on my car and lied about the inspection they did. The person who conducted the inspection told me the engine sounded like new, then allcar tried telling me the engine was making weird noises according to the inspector. Carmax was more trustworthy and fair.

"Don't trust an online offer to purchase from Allcars.com"

They made an online offer to purchase my car and then ghosted me for three days after I left messages and emails. I finally got someone to answer the phone and they reneged on the offer and left me hanging with two other competing companies. They told me my car had too many miles, but they knew the mileage when they made me an offer.

"Very poor customer service"

Very poor customer service. They are in it to get money for them. I contacted them about selling my car. They set up an appointment. And never showed up. Never answered emails, texts. Did live chat and got nowhere with a very rude person. Vinny was pretty much a liar. They did the car inspection after the second time missing it they just showed up …..’buyer. Beware they take your car and do all kinds of strange things to it. You don’t know what they’re doing to it and they don’t let you see the report afterwards they just come back and say nope sorry what we offered is more than what we should have offered.. I said that my car is a brand new 2022 dodge charger GT in mint condition With only 2000 miles on it. and everybody else offered 32,000 for it but they wouldn’t go up to 32. They offered 31,175 They just sit and tell you the cars not worth it. But yet you can’t see the report nor ask what even was wrong with it they say it’s confidential. I talked to two other people that sold their car and when their car finally sold, they sold it for $6000 more than they offered . The whole thing is a scam. They told me that all car paid them with a personal check. Which took up to two weeks to clear. In the meantime, they have your car your title and everything that’s something I would not trust.