"Professionalism"

Professionalism

"Quick Response"

They took care of all the questions I had and provided support articles for me to walk through.

"Quick responses!"

Quick responses!

"Great Experience "

The rep was patient and completely ready to work through the issue. The issue is resolved and I am now receiving my phone calls. I greatly appreciate all the assistance.

"very helpful"

very helpful

"Real & Knowledgeable People "

I appreciate having a real person walk me through the set up. I also used the chats a couple of times and got help right away from a real person, not a bot. Everyone I've interacted with seems like they really understand their product. Unitel's customer service is 1000% better than One Talk's that I switched from.

"The agent was very friendly and helped…"

The agent was very friendly and helped me with my set up . Was a great experience

"Added my mobile phone "

I called customer service so that they can make it so both my landline office phone would ring simultaneously with my mobile phone. They did that in about 5 minutes and so now it makes me more versatile in ways that customers can contact me, so I'm very pleased with that.

"Always quick support to resolve issues"

Always quick support to resolve issues. Grateful for that!

"My experience has been great"

My experience has been great, and thank you. It was a little intimidating to set it up at first but support came right in and helped me. Actually, set it up for me. I'm a one-woman show, and for that reason, I want to come across to the public as the professional that I am and Unitel will support me in this. There were many competitors out there, and I did my research. Big is not always better! Unitel came across to me as the company provides personalized services to its customers, and that is what I received thus far. Thank you.