francesca's
Susan Faulkner
"Order trainers over a month ago and…"
Order trainers over a month ago and still waiting for them to be delivered. These people should not be allowed to scam
Kim Mahoney
"Don’t provide goods"
Don’t provide goods - stole my money and note don’t respond to emails
Louise Evans
"Ridiculous company"
Same as others.
Ain't even worth the effort writing about them.
fahad kayani
"SCAMMERS!!!"
I wish I could've given zero stars to these scammers. I ordered a pair of trainers from them around end of April and was told delivery will be with in 10 days. I emailed them first week of April about my deliver and their reply was it's not their responsibility anymore since shoes were sent to you. The responsibility is on the courier company. It's been over a month and still I haven't recieved my delivery and Francesca are not even bothered replying back to my emails anymore. I just wanted to let everyone else know not to buy anything from their website because it's just a scam.
alper redzheb
"I've been waiting for my order for over…"
I've been waiting for my order for over a month and it's still not there this site is scammers who take the money and say it should take up to 10 working days scammers
YAREK
"This is scam"
This is scam! Today i got this e-mail. :
We have been experiencing problems in Customs, we have had many requests to prove the provenance of the parcel, and to prove that it is an Online purchase made by one of our UK resident customers.
We will need your help to clear the parcel from Customs, you will need to send proof of residence (utility bill, bank statement) and proof of purchase (even a screenshot, where your name and order number should be visible) in order to clear the parcel and receive it as soon as possible.
Avoid we should inform Police about this !
its hounder's ppl not get an items
Kelly
"This review is of Francesca Outlet."
This review is of Francesca Outlet.
I ordered a pair of trainers for my daughter and it has been 6 weeks and still no delivery. They are blaming the courier and their emails are less and less professional. Avoid at all costs!!
Jeanne Edler
"Didn’t receive an order after paying…"
Didn’t receive an order after paying for expedited shipping. No response from customer service after 3 attempts.
Lee Nelson
"Avoid Avoid Avoid!!! This business will rip you off"
Unfortunately I cannot leave zero stars!! I ordered a pair of trainers from this rip off set up early April…. I then contacted them to find out where they were three weeks after my order and they said they have been having big issues with the courier (not my problem). I emailed at least a dozen times since their reply and was eventually told after four requests of a refund that a refund would leave the following day!! Three weeks later and still no refund and now these rip off merchants are not even relying to my emails. I have requested several times an email confirmation of the refund, surprise surprise nothing…… I’ve lost £40, but if I can stop others also being ripped off it will be well worth the loss. AVOID AVOID AVOID
R J Blaine
"Francesca’s Westshore Mall - feel SPECIAL today!"
This is for the Francesca at Westshore Mall in Tampa.
On Monday, I went to the Westshore mall Francesca’s, and had the pleasure of meeting the manager, Amari and the assistant manager, Kassandra. Both ladies were super knowledgeable in their product, they were great with assisting customers choose the right outfit for them. From material to color choice, there was nothing they couldn’t do! While I was in there, I heard multiple people ask for their advice, and what amazing advice they gave.
If you want to go to a store, where you feel special, treated with respect and know that you’re going to get some good honest advice. Go to Francesca’s at Westshore. You will be so happy that you did!
Francesca’s, I hope you realize what beautiful assets you have in Amari and Kassandra. Have a great weekend!
Thank YOU ladies! You have raised the bar on customer service!
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