"Extremely disappointed."

Extremely disappointed.. been waiting for almost 3 weeks for my bags! They kerp sending me the same update every time i email . Granted a bag full of apologies but no real update an arrival or even an estimate. Just sorry ! Its leaving me to believe this is not legit ! Extremely unhappy.

"Terrible customer service"

Terrible customer service

"Patience and good communication. "

Having larger feet makes it difficult to shop in regular shoe shops. I wanted to say a big thank you to this company for providing all the information I requested. I was undecided re what size I needed in a boot as I hadn’t used Sioux brand before, so I requested width and length of a 9.5 and a 10. Brilliant and speedy communication from them and I am now in possession of a beautiful well fitting pair of boots. Many thanks.

"Consistently top quality shoes and…"

Consistently top quality shoes and service. I have made many purchases over the years. Once or twice had to send them back because of sizing, but always dealt with so professionally. Thank you Bernie. Looking forward to ordering again soon.
Tracy

"I have brought several pairs of long…Great boots and Service "

I have brought several pairs of long boots from Cinderella shoes and have to say I’m extremely pleased with this company, very good quality and service I’m also familiar with the sizing in the shoe brands I purchased …Gabor and Remonte ..as I’ve had these brands before so felt confident ordering my usual size 9 43 which I normally struggle to get especially in stylish boots

"If I could give zero I would."

If I could give zero I would.
Placed an order in error, tried to cancel, literally sent a numerous messages the next day- was completely ignored until after the 5th email I sent.
Requested to cancel the order- they refused due to the fact they said it had been dispatched but could provide me with no evidence of this!
Disgusting customer service- unsure as to the validity of the company and have contacted my bank.

"Fab shoes for my big feet"

Since finding Cinderella shoes, I have bought at least 4 pairs of shoes. Their range of shoes is fabulous, offering beautiful, well fitting and stylish shoes. The whole process has been brilliant everytime. Thank you everyone at Cinderella Shoes.

"Beautiful shoes and efficient exchange service"

Having large feet and struggling to get stylish shoes (companies seem to think people with big feet need ugly footwear!) this company sounded right up my street when I did my research. I ordered 2 pairs, both in size 9 (which I usually am) one heeled pair for a wedding and one wedge pair for holidays. Sadly, they were too small when they arrived but were so lovely I thought I’d try them in a size 10. I was very impressed with the customer service I received in terms of acknowledging my return and sending me a replacement promptly. The size 10 fits perfectly. I am delighted with them and will definitely be using this company again. Although delivery and returns are not free, which is obviously not ideal, I have already been sent offers, such as free delivery and discounts on several ranges, so now that I know what size to order I hopefully won’t have to return anything again. I’d advise sizing up, if, like me, you’re a UK 9 (43)…….but it’s a 10/10 from me.

"Never again!"

Never again!

(The shoes were bought by my wife. They took the money of course. But then they decided to block Israel so there is no way to contact the customer services with any questions. So we see that we have a site that supports terrorism against jews, but not against taking our money).

A site owner causes me of telling lies. Well not going into politics like the site have chosen:
1. I am curious why you assume that my wife and myself have to use same family name.
2. How someone can write an email if they can't access the site and find the details?

Anyway, you can keep the money. And never again will I pay racists running this site.

P.S. Bernie, I hope you remember signs in NY: "no entrance for Irish" job offers with "no Irish need to apply". So Irish folks became racists now. After suffering from it. Well, way to go.


Edit: sorry, but I am not going to spend my time on terrorist supporters. (Going to the roots of antisemitism in Ireland we have to remember that Ireland was neutral during WW2 not providing any support to the coalition and sending the official condolences on the death of German dictator Adolf Hitler. I guess this was because you opposed the bombing of Dresden). Why people are even surprised. 3 countries that supported Hitler: Sweden, Ireland, Spain and arguably Norway.

"Arrived on time"

Arrived on time. Boots size 9, are comfortable, stylish and a bit different. The multicoloured striped slippers are so comfy, on my feet already! Both made in Europe!
Love your products, will order again. Thank you!