"Like the previous review"

Like the previous review, Buildspect did not complete the task, yet still invoiced me. I have disputed this invoice and their response was to refer it to a debt collector.
I engaged them to put together a building inspection report, that could be used in a dispute with my builder. They accepted this engagement, however, on reviewing an existing report which was put together by the builder (which would have taken them 5min), declined to go any further stating they could not/would not add any value.
I assumed that was the end of it, but 2 months later received an invoice for a considerable amount.
I have referred them to Consumer Affairs

"Did not complete task,"

Well, they were willing to take money for a half completed job could not accurately investigate and document a very simple building defect which stalled my case over a month with no right up. I requested my money back at. First, they were not forthcoming. To which I walked away from but said I would follow up when I had time. They eventually recognised and refunded my initial deposit.

"Poor customer service"

We had arranged for buildspect to come out and inspect our home as we had experienced some movement. After discussing the matter with the building inspector it was agreed that the damage was caused by slab heave as a result of the building works. We had to wait over a month for our report and only received it after I had called asking where it was. Once reading the report the building inspector had included things we did not discuss and had stated that the slab heave was our fault. When I called him he stated that he had simply changed his min (some 4 weeks later) and had not bothered to contact me to advise me of this. Not a good experience. I would never use buildspect again and I refused to pay for a report the contents of which were never discussed with me before hand.

"Great service... twice!"

I can't speak highly enough. We used Buildspect twice when buying our first house and they saved us from buying a newly renovated property that looked great on the surface, but in fact needed $60k of essential work. We used them again when we purchased a second house and again they did a thorough job. The inspectors were always available to run me through the reports in layman's terms. And they were very, very quick which was is important when you're making offers and negotiating with real estate agents and banks. I recommend them to everyone :)

"39 Toorak Rd Defect Inspection"

Professional, thorough and very comprehensive.

"competent, compassionate professional"

My job was a small one but Buildspect treated as seriously as any expensive project

"Goid services n reliable"

Corporative, quick response n full explanation details of work report.

"Sincere and honest"

Took the time to talk me through the pro and cons and legal ramifications. They seemed sincere and honest.

"Buildspect"

reliable and efficient

"Building Defects - Service provided by John of Buildspect"

John of Buildspect attended an AGM (after hours) to assist Owners understanding of the Engineers Report and steps to achieve a reasonable outcome for Owners if they decided to proceed to VCAT.
All Members present were satisfied with the advice given by John