"Constant communication via phone and…"

Constant communication via phone and email. Efficient service. Quick and easy. No regrets in choosing this company. Outcome better than we could think it would be.

"Light at the end of the tunnel"

After many years of paying foreign based companies to sort out a time share debacle which resulted in them ceasing with the case, Addlington West group have just managed to get a refund for the first company and will hopefully soon get the next one. Dealing with all their staff has been a pleasurable difference.

"Unlike others AWG perform."

I have engaged with so many companies which have promised me refunds like AWG. Unlike the others AWG fulfilled their promises and I have received refunds in full.
It is difficult to separate the genuine ( of which there are few) from those who genuinely engage but I urge you to consider AWG who will do their best to get your money back.

"When I was first approached by AWG Summer 2023"

When I was first approached by AWG, I was very sceptical. I had been cold called by many companies claiming they could terminate my timeshare. After talking to Theresa when she explained that they worked on a NO WIN, NO FEE I did some research about AWG. I couldn't find any negative comments and the Timeshare Consumer association knew about AWG.
I had already terminated my Timeshare with Diamond resorts 8 years previously, but 3 scam companies convinced me that Diamond Resorts had lied to me and that I didn't have the correct legal documents.
I had paid these scammers by credit card and AWG offered to reclaim the money paid via Section 75.
So I handed over all the emails and screen shots I had from the scammers to AWG. I wasn't convince that I would get any money back, but we had 3 successful Section 75 Claims. It took a while, but it was worth it.
Karen and Theresa were brilliant. Very professional and kept me in the loop all the time. Thank you girls.

"Section 75 claims on Timeshare firms"

I have been attempting to relinquish my Timeshare using numerous companies with no success.
ADW are in the process of claiming back the fees I paid out to these "scam" companies. I have received back two sums of month and work is progressing on other claims. I am aware that it is time-consuming convincing the banks for a refund but have full confidence that AWG are a genuine firm. They have kept me up-to-date of progress even though it has been slow. Hopefully more refunds will occur soon.
Neil Middleton

"Addlington West"

I have been treated politely and with care. The first part of my claim has been successfully settled and they are now dealing with the second part.
They have kept me informed at all stages of the process.
I would recommend Addlington West to anyone who asked me if l knew of someone who could help.

"Great firm"

They were very helpful, knowledgeable and professional. Guided me through the process every step of the way and kept me informed. They achieved everything they said would , got a great result for me.

"An excellent trustworthy Firm"

An excellent and extremely Trustworthy Firm with an excellent Team.
Very easy to deal with. A genuine Company that delivers a quality service. They got me back thousands of pounds which I had given up any hope of ever seeing again. They are very professional and they keep you informed about all that is going on. If you have any questions or concerns they get straight back to you by phone which shows what a great service they offer.
I would definitely recommend AWG.
Thank you for all the work you have done to recover my money.
Keith Baker.

"Brilliant"

My claim was dealt with efficiently and clarity. I would recommend AWG to anyone.

"Excellent Service"

The service was very professional. My initial suspicion about the service offered were alleviated by Addlington West staff being very informative and reassuring about the process. After providing them with the information they requested, I was surprised how quickly they were able to successfully process my claim. They made the process appear very straightforward.