"Great products and good company"

Great products at very low prices, excellent support and very cooperative.

"Excellent help provided"

Excellent help provided
Quick response to my querie
Quality Company

"The Total Audio Converter is by far the…"

The Total Audio Converter is by far the best I've ever used, having had it for almost 5 yrs. & only two minor hiccups both quickly resolved by CoolUtils. If you a product like this then I believe this is the best.

"Sold product with great support"

Sold product with great support. Well done folks!

"excellent customer service"

excellent customer service, helped me out immensely, five thumbs

"Total Outlook Converter Pro Does not work for any real application"

Purchase a business license for Total Outlook Converter Pro, paid extra for support. The product does not work on on PST of an medium size or larger crashes after an hour of processing. I can't get it to work on anything but exporting email groups of only 100 to 200 emails. This is useless to me. Tried to get support help with no response. Buying support provides no support. Not at all satisfied with this product.

"One of the best"

Good products and excellent support.

"DO NOT USE FOR COMMERCIAL USE - Issues can only be solved by paying for upgrades."

DO NOT USE FOR COMMERCIAL USE. POLICY UNACCEPTABLE
YOU HAVE TO PAY FOR UPGRADES YOU DO NOT NEED. Even when poor programming practices/divergence (commands working on old versions do not work on additional clients or additional purchase is the cause.)

Re: PDFCombine Pro (commercial)
The program's dev.s changed command line parameters required in a version change. When we purchased an additional licence for a new client on our network it would crash from the older call (required new upgraded call). We requested to have the previous version for this client (instead of the new version which won't play nice with the prior version) and were told no. Then we requested to have an upgrade from version 4.1 to 4.2 for the clients we had already paid for, and were told we could do that.... If we purchased the each upgrade at 50% off of the new price and reinstalled from scratch (really just buying the software again at half off. What a racket!)

Once Purchased a commercial licence version should get major or divergent upgrades just like any other software. This is very shady to break your own code (with an unneeded update) and then have the audacity to charge your customers a fee so they can fix old versions to play with a new version. sale of older versoins at current prices would be acceptable, Backward compatibility would be acceptable, a free upgrade would be acceptable. Any of those solutions should be expected on a commercial license / multiple client repeat customer, not "Rebuy everything have purchased so far at half off due to our code change which you do not require or want."

"Best service EVER!"

These people bend over backwards to help you out. I had purchased some of their software but years later, after a flood, hurricane, leg amputation, and moving a few thousand miles to a new home - I could not install the software on a new computer. No questions asked. I provided my old key, they sent a link to get the latest software and a new key. You can't ask for me. Thank you. :-)

"CoolUtilts Total Audio Converter"

Purchased old version of Total Audio Converter eight years ago, and still able to receive updates (with a new serial code) after contacting the company (using email) .
Excellent after service.