"Cela fait 10jours que j'ai passé la…"

Cela fait 10jours que j'ai passé la commande, je n'ai toujours rien reçu, je n'ai même pas de mail de confirmation de commande, je n'ai même pas de numéro de commande! Par contre l'argent à bien été prélevé ! C'est une arnaque ce site! Je suis évidemment sans réponse de mes mails envoyé au service contact.

"Did not fulfil my full order!!!"

Did not fulfil my full order!!!

1 out of 3 bottles sent!!!!!

They do not respond either

Do not order from them

"Easy eshop process with speedy…"

Easy eshop process with speedy delivery. Lovely body scrub and face scrub, gentle but effective, leaving my skin smooth and soft. I love the body balm, smells divine and really moisturising for the winter days. Will be buying again!

"All good "

Hi, so i read previous reviews and was afraid to order, but tried anyway (just one small item). And to my surprise everything was really fast, i got my item, looks really good. Will try out and definately order more if i like it.

"Great products and quick delivery"

I recently indulged in a few products from You&Oil, and I'm happy with the experience. The products exceeded my expectations, offering exceptional quality and leaving my skin radiant and pampered. I was pleasantly surprised by the fast delivery, showcasing the brand's commitment to customer satisfaction. Highly recommend!

"Bestellung nie erhalten"

Vor zwei Monaten bestellt, bezahlt,...nie erhalten.
Ein sehr unseriöser Laden.

"Scam!"

Skam! They pretend to give me my money back since October but it never came. This after I waited two months for my products. I was stupid enough to not read on trust pilot before I ordered.

"Jamais reçu mon colis"

Jamais reçu mon colis, SAV injoignable et donc jamais remboursé. Fuyez !

"Scam company! Beware!"

Like a number of other customers, I should have read the reviews first as I have had the same experience: this company is a scam. I ordered over two months ago as I really like their products and couldn’t find them in the UK. What a mistake. I have emailed, called, reached out on instagram all to no avail. This is a scam! My money was taken and an invoice sent. I’m absolutely disgusted at this company.

Update: they blocked me from instagram when I tried to comment on their pages to ask someone to get back to me with regards to my order!

"DON'T WASTE YOUR MONEY!"

Purchased their CBD ointment in a brick & mortar store in the UK. Turns out: it's one of the only things I've found that helps with my eczema flare ups. Which usually crops up during extremely stressful times.

When I ran out, naturally I went to repurchase the item. However, it's no longer stocked in stores here in the UK, from what I could tell.

Managed to track the item down online (on their EU website). I was a little apprehensive of purchasing from the site, I should have trusted my gut. Also, I should have looked into the company before purchasing anything. That was my mistake.

However, as many eczema sufferers out there know; once you find something that actually works & helps to clear up the flare ups...you'll do whatever you can to find the product/remedy again & make sure you have at least one of it to hand, just incase of another flare up down the line.

Especially if you've dealt with topical steroid withdrawal in the past.

Finding a product that is not only steroid free, but also helps clear up and subdue flare ups; something that actually works, & helps to keep eczema in a state of remission is rare.

Made an actual order in December 2022. I never recieved any sort of shipping confirmation like the website said I would.

They took the payment. Yet, I never received my actual bloody order. Never received the few tubes of CBD ointment that I ordered on December 25th 2022.

Reached out via email multiple times over the past year - no response whatsoever.

Reached out over Instagram DM's & all I received was multiple automated responses. With the exception of one message saying 'sorry you haven't received your order'.

When I tried to follow up & ask them to to actually rectify the issue; again more automated responses ensued.

I commented on their Instagram posts to enquire about my order & then to warn others to not buy from the company after I was continuously ignored. They started deleting my comments.

They're not only deleting my comments, but also deleting comments from other customers they've scammed.

Please, please, please do not make the same mistake I did. Please don't waste any money on this shady company.

It's not worth the money, time or extra unnecessary stress.

Honestly, if I could give zero stars: I most definitely would.

UPDATE: I contacted the company via the email they provided, on 23 Apr 2024 after they replied to my review above. At the time of writing this update (3rd May 2024), I still haven't received a single response via email.

No one reached out to resolve my issue as they claimed they would. They haven't taken my concerns seriously, and the company most definitely have not resolved the issue promptly as they said they would.

NO REFUND HAS BEEN ISSUED!

THE PRODUCTS I ORDERED BACK IN 2022 STILL HAVEN'T BEEN DELIVERED!

NOTHING HAS BEEN RECITIFED!

IT'S ALL JUST MEANINGLESS WORDS AND MEDIA TRAINING WITH THESE PEOPLE!

STEER CLEAR!

DO NOT GIVE THEM YOUR MONEY!