"Excellent service and product"

Everything about my purchase was efficient and correct. I bought two coats and from measuring the dogs to ordering them, all was clear. And then, THE WONDERFUL coats arrived! I’m not your average dog walker. I live in northern MN where it is winter November thru April. I take my dogs out every morning despite any weather . . .for a 2-3 mile hike, snowshoe, ski . . . .where they are leash free. These coats stay on well thru all that . . .and miraculously, they don’t fill up with snow. With all this constant activity, I keep thinking the zipper is going to go . . . .but so far, no problems! When I grab the coats, the dogs come running with enthusiasm!

"Ich habe schon des Öfteren hier gekauft…"

Ich habe schon des Öfteren hier gekauft und mein Hund lieben die Hundebetten.
Der Preis ist auch okay.

"This company is not legitimate"

This company is not legitimate. Save your money and find a local pet store where you can SEE the product and actually take it home with you.

I placed an order the day after Thanksgiving. It's now February and all I get from their "customer service" is a constant request for my address.

SCAM.

"Dog coats"

These are wonderful coats and keep the dogs warm. Pretty colors, good material w a lifetime guarantee. Cant beat it.

"I ordered a jacket for my dog and used…"

I ordered a jacket for my dog and used their sizing chart. I felt like I may be buying something too big but their chart is right on point. The jacket fits great and has everything in the perfect spot (leash clip, zipper). I will definitely use them for my other dogs.

"If I could give -10 stars"

If I could give -10 stars, I would. I ordered two customized dog halters. I received an email stating in part, " . . Please note: personalized products require 2-3 business days for production/personalization before they can be shipped. . . ". Eight days later and it has not shipped. I went on their chat and one of their people said that it could take between 9 and 14 days or more for it to ship. Don't believe a word they say and don't order from them.

"GOOD PRODUCT - but a CHINA company. Be careful."

CHINA COMPANY - BEWARE! Super slow and sub-par customer service. You also get extra fees on your credit card because its international, NOT FLORIDA.

BUT I changed my review because I did just get my order and it really is a good product. It took a long time but overall I'm happy with this harness. I just wish they were transparent about company location and shipping times.

"Honors the product guarantee."

I don’t understand the negative reviews. None of that has been my experience. I ordered my first set for my 2 Aussies & they came quickly. They were very good quality. One of the harnesses began to fall apart & unravel at its edges. I contacted the company. They requested a photo of the damage. I submitted the photo. One week later the replacement arrived. No more unraveling. Great customer service and a decent quality product. I’m getting ready to order another one for my new baby puppy who will come live with us in 2 weeks. I gave them 4 stars instead of five because over time the strap loosens on my 87 lb Aussie. Then if he pulls backward the harness pulls off. About twice a year I have to tighten the harness to prevent this. I do not work for this company nor do I know anyone involved with it. This is a legitimate paying customer review.

"Good quality products"

Good quality products for sure
Good service， Response to email about return to exchange an item received quickly.

"Received the package today"

Received the package today, the reflective patches looks very cool. And the winter jacket just the good size for my puppy and feels really cozy touching. Love it.